Opleidingen
55.747
resultaten
Competentiebooster Resultaatgerichtheid – Doorzettingsvermogen – Inzet
UTRECHT
di 8 dec. 2026
en 3 andere data
Resultaat
Je werkt gerichter aan concrete doelen en resultaten
Je herkent en doorbreekt uitstelgedrag
Je houdt beter focus tijdens je werkzaamheden
Je zet stappen om zaken daadwerkelijk af te ronden
Je hebt handvatten om effectiever en met meer concentratie te werken
Voor wie?
Wil je meer focus houden en vaker afronden wat je begint? Je hebt duidelijke doelen, maar merkt dat afleiding, uitstelgedrag of tegenslag je voortgang vertraagt. Deze competentiebooster past bij professionals met minimaal mbo+ werk- en denkniveau die gerichter willen werken, hun inzet bewuster willen verdelen en ook bij weerstand of terugval stappen willen blijven zetten.
Inhoud
Merk je dat je druk bent, maar niet altijd toekomt aan wat echt belangrijk is? Of dat je dingen uitstelt, halverwege blijft hangen of lastig omgaat met tegenslag? In deze competentiebooster werk je aan jouw resultaatgerichtheid en persoonlijke effectiviteit, zodat je gerichter werkt en vaker afrondt wat je begint.
Ontdek hoe je omgaat met afleiding, uitstelgedrag en terugval. Je oefent met het stellen van heldere doelen en het aanbrengen van focus, en krijgt praktische technieken om je concentratie te verbeteren en effectief te blijven werken.
Daarnaast werk je aan het versterken van je doorzettingsvermogen en inzet. Je leert hoe je prioriteiten stelt, je energie beter verdeelt en stappen blijft zetten richting resultaat, ook als het tegenzit. Met concrete handvatten ga je naar huis om dit direct toe te passen in je werk.
Deze competentiebooster is onderdeel van een bredere ontwikkelroute, het Competentiekompas, waarin je verschillende competenties stap voor stap versterkt. Voor meer informatie over het Competentiekompas, klik hier.
De volgende onderwerpen komen aan bod:
Heldere doelen stellen
Focus aanbrengen en concentratie verbeteren
Omgaan met uitstelgedrag en afleiding
Doorzettingsvermogen bij tegenslag
Effectief werken en energie verdelen
Aan de slag met je persoonlijke actieplan
Hoe ziet de training eruit?
De training bestaat uit 1 bijeenkomst van 1 dag.
Deelnemers
De maximale groepsgrootte van deze training is 12 deelnemers.
Certificaat
Na afronding van de training ontvang je een certificaat van Schouten & Nelissen, een erkenning die binnen het bedrijfsleven hoog gewaardeerd wordt vanwege de praktische toepasbaarheid en de bewezen kwaliteit van onze programma’s.
Training
De trainingsprijs is € 845,00 (excl. 21% btw).
Betaal je de training zelf? Dan profiteer je automatisch van een supervoordelige regeling. Je betaalt namelijk géén 21% btw, maar slechts een toeslag van 10%. Je prijs is dan € 929,50.
Materiaal
De prijs voor het lesmateriaal is € 59,95 (excl. btw). Je krijgt hiervoor:
Persoonlijke licentie voor de leeromgeving
Arrangement
De prijs voor het gebruik van de accommodatie, koffie/thee en een gevarieerde lunch is in totaal € 80,00 (excl. btw).
€985
Klassikaal
max 12
Competentiebooster Stressbestendigheid – Flexibiliteit
UTRECHT
wo 16 dec. 2026
en 3 andere data
Resultaat
Je herkent signalen van stress en hoe deze doorwerken in je gedrag
Je past praktische technieken toe om met druk om te gaan
Je blijft bewuster functioneren in uitdagende situaties
Je schakelt flexibeler tussen verschillende omstandigheden
Je vergroot je mentale veerkracht in je dagelijkse werk
Je houdt meer regie op je gedrag en energie
Voor wie?
Heb je te maken met werkdruk, veranderingen of situaties waarin veel van je gevraagd wordt? Deze competentiebooster is geschikt voor professionals die hun stressbestendigheid en flexibiliteit willen versterken
Inhoud
Merk je dat werkdruk of veranderingen invloed hebben op je focus en energie? Of dat je in drukke periodes minder overzicht ervaart dan je zou willen? In deze competentiebooster werk je aan jouw stressbestendigheid en flexibiliteit. Je krijgt handvatten om effectief te blijven functioneren onder druk en in een dynamische werkomgeving.
Tijdens de dag krijg je praktische inzichten en technieken om beter om te gaan met stressvolle situaties. Je ontdekt wat stress met jou doet en hoe je hier bewust op kunt sturen, zodat je grip houdt op je gedrag en keuzes.
Daarnaast werk je aan flexibiliteit in je handelen. Je ontdekt hoe je bewuster schakelt tussen situaties en gedragsstijlen, zodat je doelgericht blijft werken, ook als omstandigheden veranderen. Dat helpt je om met meer regie en veerkracht in je werk te staan.
Deze competentiebooster is onderdeel van een bredere ontwikkelroute, het Competentiekompas, waarin je verschillende competenties stap voor stap versterkt. Voor meer informatie over het Competentiekompas, klik hier.
De volgende onderwerpen komen aan bod:
Inzicht in stress en stressreacties
Effectief omgaan met werkdruk en spanning
Mentale veerkracht ontwikkelen
Flexibiliteit in gedrag en denken
Omgaan met verandering en onzekerheid
Praktische technieken voor balans en focus
Aan de slag met je persoonlijke actieplan
Hoe ziet de training eruit?
De training bestaat uit 1 bijeenkomst van 1 dag.
Deelnemers
De maximale groepsgrootte van deze training is 12 deelnemers.
Certificaat
Na afronding van de training ontvang je een certificaat van Schouten & Nelissen, een erkenning die binnen het bedrijfsleven hoog gewaardeerd wordt vanwege de praktische toepasbaarheid en de bewezen kwaliteit van onze programma’s.
Training
De trainingsprijs is € 845,00 (excl. 21% btw).
Betaal je de training zelf? Dan profiteer je automatisch van een supervoordelige regeling. Je betaalt namelijk géén 21% btw, maar slechts een toeslag van 10%. Je prijs is dan € 929,50.
Materiaal
De prijs voor het lesmateriaal is € 59,95 (excl. btw). Je krijgt hiervoor:
Persoonlijke licentie voor de leeromgeving
Arrangement
De prijs voor het gebruik van de accommodatie, koffie/thee en een gevarieerde lunch is in totaal € 80,00 (excl. btw).
€985
Klassikaal
max 12
Competentiebooster Samenwerking – Sensitiviteit – Sociabiliteit
UTRECHT
ma 14 dec. 2026
en 3 andere data
Resultaat
Je werkt bewuster samen met collega’s
Je herkent signalen van anderen en speelt hier beter op in
Je versterkt je interpersoonlijke vaardigheden
Je stemt effectiever af in samenwerking
Je draagt bij aan een prettige en constructieve samenwerking
Je hebt handvatten om effectiever samen te werken in je team
Voor wie?
Wil je effectiever samenwerken met collega’s en beter inspelen op signalen die collega’s geven? Merk je dat samenwerking soms meer energie kost dan nodig is of dat je je communicatie wilt versterken? Deze competentiebooster past bij professionals met minimaal mbo+ werk- en denkniveau die signalen beter willen herkennen, gemakkelijker contact willen leggen en bewuster willen bijdragen aan een open en constructieve samenwerking.
Inhoud
Merk je dat de samenwerking soms stroef verloopt of dat je soms achteraf denkt: dit had ik anders kunnen aanpakken? In deze competentiebooster werk je aan jouw vermogen om effectiever samen te werken en beter aan te voelen wat er speelt in de samenwerking.
Je oefent met het herkennen van signalen, communicatie en gedrag in samenwerking. Je wordt je bewuster van wat er speelt bij anderen en leert hoe je hier op een passende manier op reageert, zodat contact en samenwerking makkelijker verlopen.
Daarnaast kijk je naar jouw rol in de samenwerking. Je ontdekt hoe je je beweegt in verschillende groepen en situaties en welke kleine aanpassingen voor jou verschil maken. Met praktische handvatten ga je naar huis om dit direct toe te passen in je werk.
Deze competentiebooster is onderdeel van een bredere ontwikkelroute, het Competentiekompas, waarin je verschillende competenties stap voor stap versterkt. Voor meer informatie over het Competentiekompas, klik hier.
De volgende onderwerpen komen aan bod:
Effectief samenwerken in een team
Inzicht in gedrag en communicatie van jezelf en anderen
Sensitiviteit in samenwerking
Afstemmen en verbinding maken met collega’s
Omgaan met verschillen in samenwerking
Aan de slag met je persoonlijke actieplan
Hoe ziet de training eruit?
De training bestaat uit 1 bijeenkomst van 1 dag.
Deelnemers
De maximale groepsgrootte van deze training is 12 deelnemers.
Certificaat
Na afronding van de training ontvang je een certificaat van Schouten & Nelissen, een erkenning die binnen het bedrijfsleven hoog gewaardeerd wordt vanwege de praktische toepasbaarheid en de bewezen kwaliteit van onze programma’s.
Training
De trainingsprijs is € 845,00 (excl. 21% btw).
Betaal je de training zelf? Dan profiteer je automatisch van een supervoordelige regeling. Je betaalt namelijk géén 21% btw, maar slechts een toeslag van 10%. Je prijs is dan € 929,50.
Materiaal
De prijs voor het lesmateriaal is € 59,95 (excl. btw). Je krijgt hiervoor:
Persoonlijke licentie voor de leeromgeving
Arrangement
De prijs voor het gebruik van de accommodatie, koffie/thee en een gevarieerde lunch is in totaal € 80,00 (excl. btw).
€985
Klassikaal
max 12
Go: from Zero to Hero
Learn Go language fundamentals, core data structures, interfaces, generics and concurrency.
In this course you will build a solid foundation in Go by learning how Go programs are structured with packages and modules, how functions and methods are designed, and how interfaces enable polymorphism.
You will practice core language features such as statements, strings and runes, slices, maps, error and panic handling, and generics with type constraints.
The course also introduces goroutines, channels, and select for concurrent programming, and demonstrates practical use of standard library packages including bufio, cmp, crypto, sql, iter, log, math, net, and os.
- Explain Go program structure using packages, modules, imports, and initialization order [Understand]
- Apply Go statements to write clear and correct control flow [Apply]
- Apply Go core data types to represent and transform values safely [Apply]
- Implement functions and methods using parameters, return values, receivers, and defer for predictable behavior [Apply]
- Analyze interface-based designs, method sets, and type assertions for safe polymorphism [Analyze]
- Implement generic workflows using type parameters and constraints [Apply]
- Implement concurrent workflows using goroutines, channel…
€1.610
Klassikaal
max 12
2 dagen
ITIL 5 Foundation Training (including exam voucher) (English)
Nieuwegein
di 26 jan. 2027
en 3 andere data
ITIL 5 Foundation Training
The ITIL 5 Foundation with exam voucher training is the training that gets you up to speed with the newest version of the world’s most widely used framework for IT service management. You learn how digital products and services can be set up to deliver measurable value to customers and other stakeholders, and how to make IT service delivery and product development better reflect the needs of the people who rely on them. The focus is on value creation, collaboration and continual improvement, so the framework works for you in daily practice, not just on paper. This course helps you understand ITIL 5 and apply it in your own role, whatever that role looks like within your organization. You finish with the knowledge you need to sit the official ITIL 5 Foundation exam.
Who is this training for?
This training suits anyone who works with or around digital products and services and wants a solid, shared vocabulary for service management: IT professionals, service managers, product owners, team leads and business stakeholders alike. No specific job title or IT background is required, which makes it just as useful for people starting out in service management as for experienced professionals who want to formalize what they already do in practice. Because ITIL 5 is built to apply across an entire organization, it’s also relevant if you work outside a classic IT department but collaborate closely with one. Not sure if this training is the right fit for you? Feel free to get in touch with us.
What will you learn?
You explain how value and co-creation of value work in digital product and service management
You recognize the four dimensions of product and service management: organizations and people, value streams and processes, information and technology, and partners and suppliers
You apply the ITIL service value system: guiding principles, governance, value chains and continual improvement
You map the ITIL product and service lifecycle: discover, design, acquire, build, transition, operate, deliver and support
You analyze and manage value streams within digital organizations
You use ITIL concepts to improve service quality, service relationships and customer journeys
You prepare for and take the official ITIL (version 5) Foundation exam
Prerequisites
No prior knowledge is required for this training. It’s designed as a genuine starting point, so whether you’re new to service management or bring years of hands-on experience, you’ll be able to follow along. Not sure if your background is sufficient? Get in touch with us via contact or call us on 020 820 83 62.
Practical information
Duration: 2 days
Price: € 1,795 (excl. VAT)
Language: English
Course material: You receive digital English-language course material, accredited by PeopleCert.
Delivery method: Classroom at our location, hybrid online, or tailored in-company.
Exam Voucher
After completing this training, you can sit the official ITIL (version 5) Foundation exam, certified by PeopleCert, the licensed exam authority behind ITIL. An exam voucher is included in this training, so you don’t need to book or pay for the exam separately. Passing the exam earns you the internationally recognized ITIL (version 5) Foundation certificate, the entry point for further ITIL certification paths such as Practice Manager, Managing Professional and Strategic Leader.
This training prepares you for two official exams. Exam vouchers for both are included and valid for 12 months, so you’ll need to schedule your exams within that period.
ITIL 5 Managing Professional Transition – Product, Service, Experience
Duration: 120 minutes
60 multiple-choice questions
Open book exam
Pass mark: 70%
ITIL 5 Transformation
Duration: 90 minutes
40 multiple-choice questions
Open book exam
Pass mark: 70%
Why SignOn for this training?
There are plenty of ICT training providers in the Netherlands. Yet organizations and professionals choose SignOn time and again. There are concrete reasons for that.
Practice-driven expert trainer-consultants: Only by PeopleCert accredited trainer-consultants with at least ten years of hands-on experience.
Personal attention: Learning in small groups with plenty of room for your specific learning goals and short lines of communication, even after the training ends.
Our own learning approach: Always up-to-date, in-house course materials combined with a strong blended learning methodology.
Including aftercare: Direct support from your trainer-consultant for practical questions, up to a year after the training.
The result of this approach is measurable: with more than 1,500 evaluations we score an average of 9.3, and we’re proud to be Cedeo-certified.
Exclusive aftercare: we’re here for you even after the training
After the training you can still ask our trainers and consultants your questions. Through our unique aftercare service you get a response almost immediately, by phone or by email. That way you get the most out of what you’ve learned and can put it straight into practice.
Follow-up training
Once you’re ready for the next step in your ITIL certification path, you can choose between Practice Manager, Managing Professional and Strategic Leader, depending on whether you want to specialize in specific practices, focus on operational service management, or move into strategic leadership. Check our ITIL training range to see which follow-up modules are currently available.
Course program
Module 1: Introduction
Development of IT service management
What ITIL is and what ITIL 5 is used for
ITIL as a framework for digital product and service management
Benefits of ITIL for organizations and professionals
Module 2: The four dimensions of product and service management
Organizations and people
Value streams and processes
Information and technology
Partners and suppliers
Module 3: Key concepts of digital product and service management
The service economy
Service value
Outcomes, costs and risks
Digital products and digital services
Service relationships and roles
Service journey
Service quality and service agreements
Module 4: The ITIL product and service lifecycle
Overview of the lifecycle and related activities
Discover, design, acquire, build, transition, operate, deliver, support
Module 5: The ITIL service value system
Purpose and structure of the ITIL service value system
ITIL guiding principles
Governance
Value chains
Management practices
Continual improvement and the continual improvement model
Module 6: Identifying, mapping and managing value streams
Why value streams are important
Value streams in digital organizations
Value stream analysis
Managing value streams
Module 7: Next steps
Improving organizations with ITIL
Professional development
ITIL in relation to other frameworks
Delivery formats
Choose a delivery format that suits you best. The following delivery formats are available for this course:
Online hybrid training
A trainer provides the training live in the classroom. You follow this training online (from home or office). You have direct contact with the trainer and other participants who participate physically in class or online.
Classroom live
A face-to-face training on a location in the Netherlands. Employees from different companies are present during this classroom training. Fully catered for, including an extensive lunch.
Virtual classroom
Attend a the virtual classroom course from any location (workplace or home). You learn from a live instructor and are in contact with other participants. The instructor has the possibility to look at your screen (if necessary) to answer all your questions. This training will take place via Microsoft Teams (free of use).
In-company course
Our in-company training is tailored to your company. The specialized trainer only deals with what is important for your company and work situation. That makes our tailor-made training very effective. We provide these training courses in Dutch, English and German. The choice for an in-company training provides an attractive discount. Depending on the number of participants, the discount can be as much as 50% compared to participation in an open training. More information or request a quote.
Cedeo Recognition: What Does It Mean for You?
Cedeo is a household name when it comes to education. There are approximately 300 Cedeo-recognized institutes in the Netherlands. By choosing a Cedeo-approved supplier, you can therefore be sure that you are choosing one of the better education institutes.
SignOn and the UWV
SignOn ICT Training+ is a recognized training partner of the UWV. SignOn ICT Training+ is one of the few ICT educational organizations recognized by the UWV to provide training to help people return to the labor process.
€1.795
Klassikaal
max 12
ITIL 5 Foundation Training (including exam voucher) (English)
Virtueel
di 26 jan. 2027
en 1 andere data
ITIL 5 Foundation Training
The ITIL 5 Foundation with exam voucher training is the training that gets you up to speed with the newest version of the world’s most widely used framework for IT service management. You learn how digital products and services can be set up to deliver measurable value to customers and other stakeholders, and how to make IT service delivery and product development better reflect the needs of the people who rely on them. The focus is on value creation, collaboration and continual improvement, so the framework works for you in daily practice, not just on paper. This course helps you understand ITIL 5 and apply it in your own role, whatever that role looks like within your organization. You finish with the knowledge you need to sit the official ITIL 5 Foundation exam.
Who is this training for?
This training suits anyone who works with or around digital products and services and wants a solid, shared vocabulary for service management: IT professionals, service managers, product owners, team leads and business stakeholders alike. No specific job title or IT background is required, which makes it just as useful for people starting out in service management as for experienced professionals who want to formalize what they already do in practice. Because ITIL 5 is built to apply across an entire organization, it’s also relevant if you work outside a classic IT department but collaborate closely with one. Not sure if this training is the right fit for you? Feel free to get in touch with us.
What will you learn?
You explain how value and co-creation of value work in digital product and service management
You recognize the four dimensions of product and service management: organizations and people, value streams and processes, information and technology, and partners and suppliers
You apply the ITIL service value system: guiding principles, governance, value chains and continual improvement
You map the ITIL product and service lifecycle: discover, design, acquire, build, transition, operate, deliver and support
You analyze and manage value streams within digital organizations
You use ITIL concepts to improve service quality, service relationships and customer journeys
You prepare for and take the official ITIL (version 5) Foundation exam
Prerequisites
No prior knowledge is required for this training. It’s designed as a genuine starting point, so whether you’re new to service management or bring years of hands-on experience, you’ll be able to follow along. Not sure if your background is sufficient? Get in touch with us via contact or call us on 020 820 83 62.
Practical information
Duration: 2 days
Price: € 1,795 (excl. VAT)
Language: English
Course material: You receive digital English-language course material, accredited by PeopleCert.
Delivery method: Classroom at our location, hybrid online, or tailored in-company.
Exam Voucher
After completing this training, you can sit the official ITIL (version 5) Foundation exam, certified by PeopleCert, the licensed exam authority behind ITIL. An exam voucher is included in this training, so you don’t need to book or pay for the exam separately. Passing the exam earns you the internationally recognized ITIL (version 5) Foundation certificate, the entry point for further ITIL certification paths such as Practice Manager, Managing Professional and Strategic Leader.
This training prepares you for two official exams. Exam vouchers for both are included and valid for 12 months, so you’ll need to schedule your exams within that period.
ITIL 5 Managing Professional Transition – Product, Service, Experience
Duration: 120 minutes
60 multiple-choice questions
Open book exam
Pass mark: 70%
ITIL 5 Transformation
Duration: 90 minutes
40 multiple-choice questions
Open book exam
Pass mark: 70%
Why SignOn for this training?
There are plenty of ICT training providers in the Netherlands. Yet organizations and professionals choose SignOn time and again. There are concrete reasons for that.
Practice-driven expert trainer-consultants: Only by PeopleCert accredited trainer-consultants with at least ten years of hands-on experience.
Personal attention: Learning in small groups with plenty of room for your specific learning goals and short lines of communication, even after the training ends.
Our own learning approach: Always up-to-date, in-house course materials combined with a strong blended learning methodology.
Including aftercare: Direct support from your trainer-consultant for practical questions, up to a year after the training.
The result of this approach is measurable: with more than 1,500 evaluations we score an average of 9.3, and we’re proud to be Cedeo-certified.
Exclusive aftercare: we’re here for you even after the training
After the training you can still ask our trainers and consultants your questions. Through our unique aftercare service you get a response almost immediately, by phone or by email. That way you get the most out of what you’ve learned and can put it straight into practice.
Follow-up training
Once you’re ready for the next step in your ITIL certification path, you can choose between Practice Manager, Managing Professional and Strategic Leader, depending on whether you want to specialize in specific practices, focus on operational service management, or move into strategic leadership. Check our ITIL training range to see which follow-up modules are currently available.
Course program
Module 1: Introduction
Development of IT service management
What ITIL is and what ITIL 5 is used for
ITIL as a framework for digital product and service management
Benefits of ITIL for organizations and professionals
Module 2: The four dimensions of product and service management
Organizations and people
Value streams and processes
Information and technology
Partners and suppliers
Module 3: Key concepts of digital product and service management
The service economy
Service value
Outcomes, costs and risks
Digital products and digital services
Service relationships and roles
Service journey
Service quality and service agreements
Module 4: The ITIL product and service lifecycle
Overview of the lifecycle and related activities
Discover, design, acquire, build, transition, operate, deliver, support
Module 5: The ITIL service value system
Purpose and structure of the ITIL service value system
ITIL guiding principles
Governance
Value chains
Management practices
Continual improvement and the continual improvement model
Module 6: Identifying, mapping and managing value streams
Why value streams are important
Value streams in digital organizations
Value stream analysis
Managing value streams
Module 7: Next steps
Improving organizations with ITIL
Professional development
ITIL in relation to other frameworks
Delivery formats
Choose a delivery format that suits you best. The following delivery formats are available for this course:
Online hybrid training
A trainer provides the training live in the classroom. You follow this training online (from home or office). You have direct contact with the trainer and other participants who participate physically in class or online.
Classroom live
A face-to-face training on a location in the Netherlands. Employees from different companies are present during this classroom training. Fully catered for, including an extensive lunch.
Virtual classroom
Attend a the virtual classroom course from any location (workplace or home). You learn from a live instructor and are in contact with other participants. The instructor has the possibility to look at your screen (if necessary) to answer all your questions. This training will take place via Microsoft Teams (free of use).
In-company course
Our in-company training is tailored to your company. The specialized trainer only deals with what is important for your company and work situation. That makes our tailor-made training very effective. We provide these training courses in Dutch, English and German. The choice for an in-company training provides an attractive discount. Depending on the number of participants, the discount can be as much as 50% compared to participation in an open training. More information or request a quote.
Cedeo Recognition: What Does It Mean for You?
Cedeo is a household name when it comes to education. There are approximately 300 Cedeo-recognized institutes in the Netherlands. By choosing a Cedeo-approved supplier, you can therefore be sure that you are choosing one of the better education institutes.
SignOn and the UWV
SignOn ICT Training+ is a recognized training partner of the UWV. SignOn ICT Training+ is one of the few ICT educational organizations recognized by the UWV to provide training to help people return to the labor process.
€1.795
Klassikaal
max 12
ITIL 5 Foundation Training (including exam voucher) (English)
Nieuwegein
di 26 jan. 2027
en 1 andere data
ITIL 5 Foundation Training
The ITIL 5 Foundation with exam voucher training is the training that gets you up to speed with the newest version of the world’s most widely used framework for IT service management. You learn how digital products and services can be set up to deliver measurable value to customers and other stakeholders, and how to make IT service delivery and product development better reflect the needs of the people who rely on them. The focus is on value creation, collaboration and continual improvement, so the framework works for you in daily practice, not just on paper. This course helps you understand ITIL 5 and apply it in your own role, whatever that role looks like within your organization. You finish with the knowledge you need to sit the official ITIL 5 Foundation exam.
Who is this training for?
This training suits anyone who works with or around digital products and services and wants a solid, shared vocabulary for service management: IT professionals, service managers, product owners, team leads and business stakeholders alike. No specific job title or IT background is required, which makes it just as useful for people starting out in service management as for experienced professionals who want to formalize what they already do in practice. Because ITIL 5 is built to apply across an entire organization, it’s also relevant if you work outside a classic IT department but collaborate closely with one. Not sure if this training is the right fit for you? Feel free to get in touch with us.
What will you learn?
You explain how value and co-creation of value work in digital product and service management
You recognize the four dimensions of product and service management: organizations and people, value streams and processes, information and technology, and partners and suppliers
You apply the ITIL service value system: guiding principles, governance, value chains and continual improvement
You map the ITIL product and service lifecycle: discover, design, acquire, build, transition, operate, deliver and support
You analyze and manage value streams within digital organizations
You use ITIL concepts to improve service quality, service relationships and customer journeys
You prepare for and take the official ITIL (version 5) Foundation exam
Prerequisites
No prior knowledge is required for this training. It’s designed as a genuine starting point, so whether you’re new to service management or bring years of hands-on experience, you’ll be able to follow along. Not sure if your background is sufficient? Get in touch with us via contact or call us on 020 820 83 62.
Practical information
Duration: 2 days
Price: € 1,795 (excl. VAT)
Language: English
Course material: You receive digital English-language course material, accredited by PeopleCert.
Delivery method: Classroom at our location, hybrid online, or tailored in-company.
Exam Voucher
After completing this training, you can sit the official ITIL (version 5) Foundation exam, certified by PeopleCert, the licensed exam authority behind ITIL. An exam voucher is included in this training, so you don’t need to book or pay for the exam separately. Passing the exam earns you the internationally recognized ITIL (version 5) Foundation certificate, the entry point for further ITIL certification paths such as Practice Manager, Managing Professional and Strategic Leader.
This training prepares you for two official exams. Exam vouchers for both are included and valid for 12 months, so you’ll need to schedule your exams within that period.
ITIL 5 Managing Professional Transition – Product, Service, Experience
Duration: 120 minutes
60 multiple-choice questions
Open book exam
Pass mark: 70%
ITIL 5 Transformation
Duration: 90 minutes
40 multiple-choice questions
Open book exam
Pass mark: 70%
Why SignOn for this training?
There are plenty of ICT training providers in the Netherlands. Yet organizations and professionals choose SignOn time and again. There are concrete reasons for that.
Practice-driven expert trainer-consultants: Only by PeopleCert accredited trainer-consultants with at least ten years of hands-on experience.
Personal attention: Learning in small groups with plenty of room for your specific learning goals and short lines of communication, even after the training ends.
Our own learning approach: Always up-to-date, in-house course materials combined with a strong blended learning methodology.
Including aftercare: Direct support from your trainer-consultant for practical questions, up to a year after the training.
The result of this approach is measurable: with more than 1,500 evaluations we score an average of 9.3, and we’re proud to be Cedeo-certified.
Exclusive aftercare: we’re here for you even after the training
After the training you can still ask our trainers and consultants your questions. Through our unique aftercare service you get a response almost immediately, by phone or by email. That way you get the most out of what you’ve learned and can put it straight into practice.
Follow-up training
Once you’re ready for the next step in your ITIL certification path, you can choose between Practice Manager, Managing Professional and Strategic Leader, depending on whether you want to specialize in specific practices, focus on operational service management, or move into strategic leadership. Check our ITIL training range to see which follow-up modules are currently available.
Course program
Module 1: Introduction
Development of IT service management
What ITIL is and what ITIL 5 is used for
ITIL as a framework for digital product and service management
Benefits of ITIL for organizations and professionals
Module 2: The four dimensions of product and service management
Organizations and people
Value streams and processes
Information and technology
Partners and suppliers
Module 3: Key concepts of digital product and service management
The service economy
Service value
Outcomes, costs and risks
Digital products and digital services
Service relationships and roles
Service journey
Service quality and service agreements
Module 4: The ITIL product and service lifecycle
Overview of the lifecycle and related activities
Discover, design, acquire, build, transition, operate, deliver, support
Module 5: The ITIL service value system
Purpose and structure of the ITIL service value system
ITIL guiding principles
Governance
Value chains
Management practices
Continual improvement and the continual improvement model
Module 6: Identifying, mapping and managing value streams
Why value streams are important
Value streams in digital organizations
Value stream analysis
Managing value streams
Module 7: Next steps
Improving organizations with ITIL
Professional development
ITIL in relation to other frameworks
Delivery formats
Choose a delivery format that suits you best. The following delivery formats are available for this course:
Online hybrid training
A trainer provides the training live in the classroom. You follow this training online (from home or office). You have direct contact with the trainer and other participants who participate physically in class or online.
Classroom live
A face-to-face training on a location in the Netherlands. Employees from different companies are present during this classroom training. Fully catered for, including an extensive lunch.
Virtual classroom
Attend a the virtual classroom course from any location (workplace or home). You learn from a live instructor and are in contact with other participants. The instructor has the possibility to look at your screen (if necessary) to answer all your questions. This training will take place via Microsoft Teams (free of use).
In-company course
Our in-company training is tailored to your company. The specialized trainer only deals with what is important for your company and work situation. That makes our tailor-made training very effective. We provide these training courses in Dutch, English and German. The choice for an in-company training provides an attractive discount. Depending on the number of participants, the discount can be as much as 50% compared to participation in an open training. More information or request a quote.
Cedeo Recognition: What Does It Mean for You?
Cedeo is a household name when it comes to education. There are approximately 300 Cedeo-recognized institutes in the Netherlands. By choosing a Cedeo-approved supplier, you can therefore be sure that you are choosing one of the better education institutes.
SignOn and the UWV
SignOn ICT Training+ is a recognized training partner of the UWV. SignOn ICT Training+ is one of the few ICT educational organizations recognized by the UWV to provide training to help people return to the labor process.
€1.795
Klassikaal
max 12
Microsoft Fabric for Power BI Developers
Bouw complete data-oplossingen met Microsoft Fabric
Werk je al met Power BI en wil je de stap maken naar Microsoft Fabric? In deze praktijkgerichte tweedaagse training leer je hoe je jouw Power BI-kennis uitbreidt naar een complete analytics-oplossing.
Je werkt met OneLake, Lakehouses, Dataflows Gen2, Data Pipelines, semantic models en Direct Lake. Je bouwt tijdens de training stap voor stap een oplossing van databron tot interactief Power BI-rapport.
Voor wie?
Deze training is geschikt voor:
Power BI developers
BI-consultants
Data-analisten
Analytics engineers
Power BI-beheerders
Professionals die Power BI-oplossingen willen uitbreiden of migreren naar Microsoft Fabric
Wat leer je?
Na deze training kun je:
uitleggen hoe Microsoft Fabric en Power BI samenwerken;
een Fabric-workspace inrichten;
bepalen wanneer je een Lakehouse of Data Warehouse gebruikt;
gegevens laden en transformeren met Dataflows Gen2;
data verwerken en automatiseren met Data Pipelines;
een stermodel opbouwen met feiten- en dimensietabellen;
een semantic model maken op Fabric-data;
werken met Direct Lake, Import en DirectQuery;
DAX-measures, relaties en hiërarchieën toevoegen;
row-level security instellen;
Power BI-rapporten bouwen op een gedeeld semantic model;
content uitrollen via deployment pipelines;
refreshes, pipelines en capaciteit monitoren;
veelvoorkomende performanceproblemen herkennen en oplossen.
Programma
Dag 1 – Data verzamelen en voorbereiden
Introductie tot Microsoft Fabric
De relatie tussen Fabric en Power BI
Werken met workspaces en Fabric-items
OneLake, Lakehouse en Data Warehouse
Data laden met Dataflows Gen2
Data verwerken met Data Pipelines
Werken met Bronze-, Silver- en Gold-lagen
Monitoring van dataflows en pipelines
Dag 2 – Modellen, rapporten en beheer
Dimensioneel modelleren in Fabric
Een stermodel bouwen
Semantic models maken
Direct Lake, Import en DirectQuery vergelijken
DAX-measures en relaties toevoegen
Row-level security instellen
Power BI-rapporten bouwen
Werken met deployment pipelines
Monitoring Hub en Capacity Metrics App
Performanceproblemen analyseren
Praktijk
Tijdens de training bouw je een complete analytics-oplossing voor een fictieve retailorganisatie.
Je gaat onder andere:
brondata inladen;
data opschonen en transformeren;
een Lakehouse inrichten;
een Data Pipeline maken;
een stermodel opbouwen;
een Direct Lake semantic model maken;
een Power BI-rapport ontwikkelen;
beveiliging instellen;
de oplossing uitrollen;
capaciteit en prestaties monitoren.
Voorkennis
Voor deze training heb je ervaring nodig met:
Power BI Desktop;
Power Query;
datamodellering;
DAX;
publiceren naar de Power BI-service.
Ervaring met SQL is handig, maar niet verplicht. Ervaring met Spark, notebooks of Lakehouses is niet nodig.
Trainingsvorm
De training bestaat uit korte uitleg, demonstraties en veel praktische oefeningen. Je werkt gedurende beide dagen aan één doorlopende case.
Duur
2 dagen
Niveau
Gemiddeld
Resultaat
Na afloop kun je zelfstandig een eenvoudige end-to-end Microsoft Fabric-oplossing ontwerpen, bouwen, beveiligen, publiceren en monitoren.
Je begrijpt bovendien hoe je bestaande Power BI-oplossingen kunt doorontwikkelen naar een schaalbare Fabric-architectuur.
Inclusief
Digitaal cursusmateriaal
Stapsgewijze labs
Voorbeelddata
Power Query-, SQL- en DAX-voorbeelden
Architectuurvoorbeelden
Checklist voor deployment
Checklist voor monitoring en troubleshooting
Samenvatting
Maak de stap van Power BI developer naar Microsoft Fabric analytics developer. Bouw in twee dagen een complete oplossing met OneLake, Dataflows Gen2, Data Pipelines, een semantic model, Direct Lake en Power BI.
Werk je al met Power BI en wil je de stap maken naar Microsoft Fabric? In deze praktijkgerichte tweedaagse training leer je hoe je jouw Power BI-kennis uitbreidt naar een complete analytics-oplossing.
Je werkt met OneLake, Lakehouses, Dataflows Gen2, Data Pipelines, semantic models en Direct Lake. Je bouwt tijdens de training stap voor stap een oplossing van databron tot interactief Power BI-rapport.
Voor wie?
Deze training is geschikt voor:
Power BI developers
BI-consultants
Data-analisten
Analytics engineers
Power BI-beheerders
Professionals die Power BI-oplossingen willen uitbreiden of migreren naar Microsoft Fabric
Wat leer je?
Na deze training kun je:
uitleggen hoe Microsoft Fabric en Power BI samenwerken;
een Fabric-workspace inrichten;
bepalen wanneer je een Lakehouse of Data Warehouse gebruikt;
gegevens laden en transformeren met Dataflows Gen2;
data verwerken en automatiseren met Data Pipelines;
een stermodel opbouwen met feiten- en dimensietabellen;
een semantic model maken op Fabric-data;
werken met Direct Lake, Import en DirectQuery;
DAX-measures, relaties en hiërarchieën toevoegen;
row-level security instellen;
Power BI-rapporten bouwen op een gedeeld semantic model;
content uitrollen via deployment pipelines;
refreshes, pipelines en capaciteit monitoren;
veelvoorkomende performanceproblemen herkennen en oplossen.
Programma
Dag 1 – Data verzamelen en voorbereiden
Introductie tot Microsoft Fabric
De relatie tussen Fabric en Power BI
Werken met workspaces en Fabric-items
OneLake, Lakehouse en Data Warehouse
Data laden met Dataflows Gen2
Data verwerken met Data Pipelines
Werken met Bronze-, Silver- en Gold-lagen
Monitoring van dataflows en pipelines
Dag 2 – Modellen, rapporten en beheer
Dimensioneel modelleren in Fabric
Een stermodel bouwen
Semantic models maken
Direct Lake, Import en DirectQuery vergelijken
DAX-measures en relaties toevoegen
Row-level security instellen
Power BI-rapporten bouwen
Werken met deployment pipelines
Monitoring Hub en Capacity Metrics App
Performanceproblemen analyseren
Praktijk
Tijdens de training bouw je een complete analytics-oplossing voor een fictieve retailorganisatie.
Je gaat onder andere:
brondata inladen;
data opschonen en transformeren;
een Lakehouse inrichten;
een Data Pipeline maken;
een stermodel opbouwen;
een Direct Lake semantic model maken;
een Power BI-rapport ontwikkelen;
beveiliging instellen;
de oplossing uitrollen;
capaciteit en prestaties monitoren.
Voorkennis
Voor deze training heb je ervaring nodig met:
Power BI Desktop;
Power Query;
datamodellering;
DAX;
publiceren naar de Power BI-service.
Ervaring met SQL is handig, maar niet verplicht. Ervaring met Spark, notebooks of Lakehouses is niet nodig.
Trainingsvorm
De training bestaat uit korte uitleg, demonstraties en veel praktische oefeningen. Je werkt gedurende beide dagen aan één doorlopende case.
Duur
2 dagen
Niveau
Gemiddeld
Resultaat
Na afloop kun je zelfstandig een eenvoudige end-to-end Microsoft Fabric-oplossing ontwerpen, bouwen, beveiligen, publiceren en monitoren.
Je begrijpt bovendien hoe je bestaande Power BI-oplossingen kunt doorontwikkelen naar een schaalbare Fabric-architectuur.
Inclusief
Digitaal cursusmateriaal
Stapsgewijze labs
Voorbeelddata
Power Query-, SQL- en DAX-voorbeelden
Architectuurvoorbeelden
Checklist voor deployment
Checklist voor monitoring en troubleshooting
Samenvatting
Maak de stap van Power BI developer naar Microsoft Fabric analytics developer. Bouw in twee dagen een complete oplossing met OneLake, Dataflows Gen2, Data Pipelines, een semantic model, Direct Lake en Power BI.
€1.395
Klassikaal
max 5
Hbo bachelor
Intrakoop - Tactische Inkoopacademie Zorg
'S-HERTOGENBOSCH
wo 13 jan. 2027
Intrakoop - Tactische Inkoopacademie Zorg
€3.412
Klassikaal
max 14
0 uren
Dell PowerEdge Server Concepts [ESSVRD05641]
OVERVIEW
The Dell PowerEdge Server Concepts training introduces PowerEdge server product concepts and related technologies. The course consists of four modules that focus on the fundamental concepts of the current Dell PowerEdge server technologies. The fundamental concepts include an introduction to servers, server networking, server maintenance, and server security and data protection. The training provides learners with the technical characteristics, attributes, and elements that define the PowerEdge portfolio.
The course focuses on the technologies used in the 15th, 16th, and 17th generation of PowerEdge servers.
Updated 28/07/2026
OBJECTIVES
Upon successful completion of this training, participants should be able to:
Describe the PowerEdge server portfolio, server storage components, and the supported RAID technologies
Discuss the elements of the physical and network layers of the OSI model that include the different types of Ethernet cables, Ethernet speeds, and Ethernet standards.
Follow common service practices, cautions, and component replacements.
Analyze server security and data backup solutions.
CONTENT
The content of this training is designed to support the training objectives.
Module 1: Server Introduction and Storage Concepts
Servers
1- Dell PowerEdge Servers
a- Server form factors (Tower, Rack, Modular, XE, XR)
b- Model nomenclature
2- Technology Evolution - CPU, memory, PCIe, and network advancements across generations
3- Server Overview - Server characteristics and client server architecture
4- Server Network Storage
a- DAS, NAS, SAN, Cloud storage
b- Storage capacity planning
5- Components of Storage - SATA, SAS, SSD, NVMe, E3, BOSS, NVDIMM, Backplane, Intel Optane
RAID Concepts
1- Introduction to RAID - RAID levels (0, 1, 3, 5, 6, 10, 50, 60)
2- RAID Implementation - Matching RAID levels to use cases
3- Virtual Memory - Concepts and benefits
Server Management Tools
1- Common Management Tools - iDRAC, Lifecycle Controller, RACADM, OpenManage
2- Server Setup and Configuration Utilities - System Setup, Boot Manager, Lifecycle Controller
3- Lifecycle Controller - Features and use cases
4- PowerEdge Management with the iDRAC UI - Licensing tiers and capabilities
5- Supported Operating Systems and Compatibility - VMware, Windows, Red Hat, Ubuntu, SUSERack Integration
Module 2: Networking Fundamentals
Networking Introduction
1- Network nodes and architecture
2- OSI model layers
Physical and Network Layers
1- Ethernet Overview - Ethernet standards, identifiers, and broadcast domains
2- Physical Layer: Cabling and Connectors
a- Twisted-pair cables (UTP vs STP)
b- SFP, QSFP, and patch cables
3- Physical Layer: On-Board Network Cards
a- LAN on Motherboard (LOM)
b- Open Compute Project (OCP) NICs
4- Network Layer: Internet Protocol
a- IPv4 and IPv6
b- IP classes, subnetting, and addressing
c- Static vs dynamic IPs
Application Layer
1- Session and Application Layer Overview - Server roles and application communication
2- Application Layer: Common Applications
a- DHCP, ARP, DNS, NTP
b- Email and file transfer protocols (SMTP, POP, IMAP, FTP, SFTP, TFTP, HTTP)
Virtualization
1- Virtualization Overview - Benefits and infrastructure
2- Hypervisors and Virtual Machines
a- Bare metal vs hosted hypervisors
b- Hyper-V and VMware ESXi requirements
3- Virtual Networks - Private, internal, and external switches
Server-Based Solutions
1- File Sharing Solution - Server selection, OS, network configuration, and security
2- High-Performance Computing (HPC) Solution - Compute nodes, storage, networking, and cluster management
3- Generative AI Solution - AI-optimized servers, storage, and software stack
Module 3: Server Maintenance
Introduction
1- Introduction to Server Maintenance
2- ElectroStatic Discharge (ESD)
3- Hardware Servicing Practices
Server Components
1- 3D Simulators
2- Common Server Components
3- System Board Architectures
4- Easy Restore
5- CPUs, GPUs, DPUs
6- Server Memory
7- PowerEdge RAID Controller (PERC)
8- Backplanes
9- Onboard Cards
10- Risers and Expansion Cards
Power and Cooling
1- Power Supply Unit (PSU)
2- Server Cooling
3- Fans and Air Shrouds
Maintenance and Monitoring
1- Resources and Downloads
2- Configuration and Change Management
3- Configuration Profiles
4- Hardware Status Monitoring
5- iDRAC Maintenance Menu
6- Logs
7- iDRAC Troubleshooting Features
8- Common Windows and Linux Monitoring
9- Performing a Shutdown
Module 4: Security and Data Protection
Server Security
1- Server Security Overview
a- Physical and digital security
b- Site security practices
2- Server Security Features
a- Boot Guard
b- TPM 2.0
c- Secure Boot
d- Lockdown Mode
e- CPU Security
3- BIOS, UEFI, and CMOS - Boot modes and system configuration
4- Trusted Platform Module (TPM) - Authentication, attestation, and Secure Component Verification (SCV)
5- Authentication and Authorization - Role-based access, ACLs, and protocols (LDAP, FIDO, etc.)
6- iDRAC UI Restrictions and Security - User roles, lockdown mode, and access control
7- Secure Connect Gateway - Monitoring, diagnostics, and automated support
Data Protection and Backup
1- Introduction to Backup - Backup topology and server roles
2- Backup Storage Solutions
a- Primary, backup, and archival storage
b- Dell PowerStore, PowerScale, PowerVault, LTO, PowerProtect
3- Running Backups and Frequency
a- Backup scheduling, retention, and integrity
b- Dell Cloud Clinical Archive (DCCA)
4- Restoring and Validating Data - Recovery planning and testing
€459
E-Learning