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OVERVIEW PRINCE2® Portfolio Management Foundation provides advice and examples of how to apply principles, practices, and techniques that together enable the most effective balance of organisational change and business as usual. This course engages with the students to ensure that theory is embedded and delegates feel confident in the practical application of PRINCE2® Portfolio Management. OBJECTIVES The objective of the course is to enable a student to understand the PRINCE2® Portfolio Management principles, cycles, practices, techniques, roles and documentation. This will enable them to work as an informed member of a Portfolio Office or in a range of Portfolio Management roles. Specifically they will know and understand the: Scope and objectives of portfolio management and how it differs from programme and project management Benefits from applying portfolio management Context within which it operates Principles upon which successful portfolio management is based Approaches to implementation, the factors to consider in maintaining progress, and how to assess the success of portfolio management Purposes of the portfolio management definition and delivery cycles and their component practices and relevant techniques applicable to each practice Purpose and key content of the major portfolio documents Scope of key portfolio management roles AUDIENCE The PRINCE2® Portfolio Management Foundation qualification is aimed at those involved in a range of formal and informal portfolio management roles encompassing investment decision making, project and programme delivery, and benefits realisation. It is relevant to all those involved in the selection and delivery of business change initiatives including: Senior Responsible Owners (SROs) Members of management boards and Directors of Change Portfolio, Programme, Project, Business Change, and Benefits Managers Business Case writers and project appraisers. CERTIFICATION Recommended preparation for exam(s): - PRINCE2® Portfolio Management Foundation Exam 50 multiple choice questions, 40 minutes, closed book. Minimum required score to pass: 50%.   Web proctored exam voucher is included in course fee - this has a validity of 12 months. You will need to schedule your exam within this time frame. NEXT STEP MoP-P, PRINCE2® Portfolio Management Practitioner CONTENT Module 1 Overview The definitions of portfolio and portfolio management The portfolio management model and the relationship between the principles, cycles, practices and relevant techniques The differences between portfolios and portfolio management on the one hand, and projects/project management and programmes/programme management on the other The local circumstances that will affect how the MoP principles and practices will be adapted and how cost effective approaches can be adopted The objectives and benefits of portfolio management Module 2 Implement, sustain and measure The three broad approaches to implementing portfolio management; when each approach to implementation is most relevant, the advantages of planned approaches to implementation The benefits of assessing the impact of portfolio management Seven steps (and their benefits) in a staged implementation of portfolio management The factors to consider in sustaining progress Approaches to assessing portfolio management maturity Module 3 Strategic and organizational context The 6 key functions/activities that portfolio management needs to co-ordinate with to achieve strategic objectives.  Identify how portfolio management can: Co-ordinate with 'business as usual', strategic planning, resource allocation and budgeting, project and programme management, performance management to deliver strategic objectives Support effective corporate governance Module 4 Portfolio management principles The 5 principles upon which effective portfolio management is based Senior management commitment Governance alignment Strategy alignment Portfolio office Energised change culture Module 5 Portfolio definition cycle The portfolio definition practices: Understand Categorize Prioritize Balance Plan Understand the terms and concepts relating to the portfolio definition cycle. The techniques of: Three point estimating and reference class forecasting Driver-based strategic contribution analysis Multi-criteria analysis Decision conferencing Clear line of sight What is involved and the keys to success Module 6 Portfolio delivery cycle The portfolio delivery practices: Management control Benefits management Financial management Risk management Stakeholder engagement Organisational governance Resource management The techniques of: Management by exception One version of the truth Staged release of funding Clear line of sight reporting Champion-challenger model What is involved, the main elements, and keys to success Module 7 Roles and documentation The purposes and responsibilities of the main portfolio management roles identified in PRINCE2® Portfolio Management. The purposes of the main portfolio management documentation

OVERVIEW PRINCE2® Portfolio Management Practitioner provides advice and examples of how to apply principles, practices, and techniques that together enable the most effective balance of organisational change and business as usual. This course engages with the students to ensure that the theory is embedded and delegates feel confident in the practical application of PRINCE2® Portfolio Management.   OBJECTIVES The objective of the course is to prepare students for the PRINCE2® Portfolio Management Practitioner level examination. To confirm understanding of the PRINCE2® Portfolio Management principles, cycles, practices, techniques, roles and documentation. A successful Practitioner candidate should be able to apply and understand how to tailor PRINCE2® Portfolio Management effectively. Plus, with suitable support, be able to advise on the implementation of appropriate practices, techniques, and apply the method to a live portfolio. Specifically candidates should be able to demonstrate their ability to: Define the business case to get senior management approval for portfolio management Plan the implementation of portfolio management Select and adapt PRINCE2® Portfolio Management principles, practices and techniques to suit different organisational environments Evaluate examples of PRINCE2® Portfolio Management information (including documents and role descriptions) Analyse the solutions adopted in relation to a given scenario AUDIENCE The PRINCE2® Portfolio Management Practitioner qualification is aimed at those involved in a range of formal and informal portfolio management roles encompassing investment decision making, project and programme delivery, and benefits realisation. It is relevant to all those involved in the selection and delivery of business change initiatives including: Members of management boards and Directors of Change Senior Responsible Owners (SROs) Portfolio, Programme, Project, Business Change, and Benefits Managers Business Case writers and project appraisers CERTIFICATION Recommended preparation for exam(s): - PRINCE2® Portfolio Management Practitioner Exam 80 multiple choice questions, 180 minutes, open book. Minimum required score to pass: 50%.   Web proctored exam voucher is included in course fee - this has a validity of 12 months. You will need to schedule your exam within this time frame. CONTENT Module 1 Examination Overview An overview of the PRINCE2® Portfolio Management Practitioner exam - length, number and type of questions, etc Module 2 Implement, sustain and measure Identify appropriate approaches when implementing, sustaining and measuring portfolio management for a given scenario Analyse whether recommended approaches to implementing, sustaining, and measuring portfolio management have been undertaken appropriately in the context of a given scenario, with reasons Module 3 Portfolio definition cycle Apply and tailor the practices and techniques of the portfolio definition cycle to a scenario Identify appropriate practices and techniques within the portfolio definition cycle Identify, analyse and distinguish between appropriate and inappropriate application of portfolio definition practices and techniques within a scenario Module 4 Portfolio delivery cycle Apply and tailor the practices, techniques and responsibilities of the portfolio delivery cycle to a scenario Identify appropriate practices and techniques within the portfolio delivery cycle Identify, analyse and distinguish between appropriate and inappropriate application of portfolio delivery practices within a scenario Analyse whether the approaches adopted are appropriate, with reasons, in a given scenario Module 5 Roles and documentation Apply and tailor PRINCE2® Portfolio Management to a scenario Identify appropriate application of the main portfolio management roles identified in PRINCE2® Portfolio Management. Identify, analyse and distinguish between appropriate and inappropriate application of the syllabus area within a scenario. Analyse whether the specified roles have been involved appropriately, with reasons Identify appropriate information, using typical contents for inclusion in the relevant portfolio documentation Analyse whether the portfolio documentation is fit for purpose, with reasons

OVERVIEW Change is a constant. It is therefore vital to maintain a high level of assurance and stability when executing projects, programs and portfolios. Around the world, there are many organisations in both the public and private sectors, who recognise that their portfolio, programme and project management is best supported through a delivery support office. The Cabinet Office's PRINCE2® Project, Programme, Portfolio Office Management all touch on the need to provide adequate support structures for these best practices, but until now there has been no single source of information that either organisations or individuals can use for guidance or advice on setting up or running an effective delivery support office. PRINCE2® Project, Programme, Portfolio Office Management is a Best Management Practice certification and is aligned to PRINCE2®  brings the principles, processes and techniques to facilitate effective portfolio, programme and project management through enablement, challenge and support structures. PRINCE2® Project, Programme, Portfolio Office Management is now the established approach in supporting senior management decision making through the portfolio, its programmes, projects and business as usual. It enables individuals and organisations to establish, develop and maintain appropriate support structures that will assist senior management decision making; identify and realise outcomes and benefits via programmes and projects; deliver programmes and projects within time, cost, quality and other constraints. The course has been very much designed with the delegate in mind. Using best practice Accelerated Learning techniques and high quality course materials. The course is constructed to help delegates navigate their way through a complex and extensive method in a way that appeals to all learning styles. The course is delivered in an integrated manner so that delegates are working with Practitioner level material from day one. At the end of the course you will be able to sit both the PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner examinations. Web proctored exam vouchers are included.   OBJECTIVES After you complete this course you will be able to: Ensure consistent delivery of projects, programmes and business objectives through effective use of resources. Develop capability, capacity and risk models to suit the organisational maturity culture. Help identify potential opportunities to be realised, exploited or enhanced as part of risk analysis. Ensure that the strategies and performance requirements of your organisation are realised via projects, programmes and operational business units. Improve organisational accountability, decision making, transparency and visibility. To cover the syllabus for PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner in a way which will enable attendees to apply the principles to their own environment and either begin the process of establishing  or continue the process of PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner development through stepped improvements in capability. Make good overviews to optimally support decisions about the Portfolio of Programs and Projects. Set priorities for setting up a PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner that is appropriate to the maturity of the organisation and that takes into account the specific characteristics of the organisation. Plan a PRINCE2® Project, Programme, Portfolio Office Management organisation. Mapping out the added value of a PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner and explaining it to senior management. AUDIENCE This course is aimed at candidates who have some experience of participating in strategic planning or working at programme or project management level ( typically between three and twelve months ) then this PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner  course is for you. If you have been tasked to set up, re-establish or maintain a portfolio, programme or project management office then this course will prove invaluable. The audience can vary and training courses will focus on the needs of particular PRINCE2® Project, Programme, Portfolio Office Management stakeholders whether they are: Staff working in portfolio, program or project offices, project and program managers, managers seeking to establish or rejuvenate portfolio, portfolio analysts or business change managers and employees of a support office. CERTIFICATION Recommended preparation for exam(s): PRINCE2® Project, Programme, Portfolio Office Management Foundation Exam: Web proctored exam voucher is provided with this course, this will have a validity of 12 months. You will need to schedule your exam within this time frame. Exam duration: 60 minutes Multiple choice Number of questions: 75 Passmark: 50% (35 out of 70) 5 questions to be trial and not counted in scores Closed book Language: English PRINCE2® Project, Programme, Portfolio Office Management Practictioner Exam: Web proctored exam voucher is provided with this course, this will have a validity of 12 months. You will need to schedule your exam within this time frame. Exam duration:150 minutes Multiple choice Number of questions: 80 Passmark: 50% (40 out of 80) Open book: Yes, Only the PRINCE2® Project, Programme, Portfolio Office Management Guide Language: English   CONTENT Whats covered in PRINCE2® Project, Programme, Portfolio Office Management Foundation: Why Have a PRINCE2® Project, Programme, Portfolio Office Management ? PRINCE2® Project, Programme, Portfolio Office Management Models PRINCE2® Project, Programme, Portfolio Office Management Roles Tools and Techniques PRINCE2® Project, Programme, Portfolio Office Management Implementation Whats covered in PRINCE2® Project, Programme, Portfolio Office Management Practictioner: Practice decisions at a PRINCE2® Project, Programme, Portfolio Office Management Making the choice for the best model in a specific situation Setting priorities based on a strategic grid Make conscious decisions about tools to use in relation to adulthood Tailoring the layout of a PRINCE2® Project, Programme, Portfolio Office Management of the organisation  

OVERVIEW Get started building skills to perform the key tasks needed to become a full-time Linux administrator. Red Hat System Administration I (RH124) is designed for IT professionals without previous Linux system administration experience. The course provides students with Linux administration competence by focusing on core administration tasks. This course also provides a foundation for students who plan to become full-time Linux system administrators by introducing key command-line concepts and enterprise-level tools.  This course is the first of a two-course series that helps a computer professional without Linux system administration knowledge to become a fully capable Linux administrator. These concepts are further developed in the follow-on course, Red Hat System Administration II (RH134). This course is based on Red Hat® Enterprise Linux 10.0. Following course completion, hands-on lab access will remain available for up to 45 days for any live course that includes a virtual environment. Note: This course is offered as a five day in person class, a five day virtual class or is self-paced. Durations may vary based on the delivery. For full course details, scheduling, and pricing, select your location then “get started” on the right hand menu.   OBJECTIVES Introduce Linux and the Red Hat Enterprise Linux ecosystem. Run commands and view shell environments. Manage, organize, and secure files. Manage users, groups, and user security policies. Control and monitor systemd services. Configure remote access by using the web console and SSH. Configure network interfaces and settings. Manage software by using DNF. AUDIENCE - System administrators, platform engineers, developers, and other IT professionals who have limited Red Hat Enterprise Linux experience but need to perform essential Linux administration tasks on a single server. - This course is popular in RHA, and is targeted at the student who is planning to become a technical professional using Linux. NEXT STEP Red Hat System Administration II (RH134) or RHCSA Rapid Track (RH199) CONTENT Introduction to Red Hat Enterprise Linux Define and explain the following concepts: open source, Linux, Linux distributions, and Red Hat Enterprise Linux. Accessing the Command Line Log in to a Linux system and run simple commands by using the shell. Getting Help from Local Documentation Resolve problems by using information in local help systems and documentation. Registering Systems for Red Hat Support Register a system by using your Red Hat account to get support services and software that Red Hat provides. Getting AI-assisted Help with RHEL Lightspeed Get AI-driven guidance and suggestions to efficiently manage a RHEL server by using Red Hat Enterprise Linux Lightspeed. Navigating the File-system Hierarchy Describe the organization of files in the Linux file-system hierarchy and specify files by name, by using relative paths or absolute paths. Managing Files from the Command Line Copy, move, create, delete, and organize files from the command line. Editing Text Files Create, view, and edit text files from the command line. Redirecting Shell Input and Output Redirect the output of commands and input to commands, by using Bash. Managing Local Users and Groups Obtain superuser access to a system; create, manage, and delete local users and groups; and administer local password policies. Controlling Access to Files Set standard permissions on files and interpret the security effects of different permission settings. Installing and Updating Software with RPM Download, install, update, and manage software packages from Red Hat and DNF package repositories. Installing and Updating Applications by Using Flatpak Install, upgrade, and use desktop software from the Red Hat Ecosystem Catalog by using Flatpak. Accessing Removable Media Access file systems on removable media devices by mounting them on a directory in the file-system hierarchy. Monitoring and Managing Linux Processes Investigate, control, and terminate processes that run on a Red Hat Enterprise Linux system. Controlling Services and Daemons Control and monitor the system services and daemons that systemd starts. Introduction to Networking Describe basic TCP/IP networking concepts and investigate the current network configuration and functionality on a server. Managing Network Configuration Configure network interfaces and settings on Red Hat Enterprise Linux servers. Configuring and Securing SSH Protect SSH communication by managing host keys and by implementing key-based authentication for users. Comprehensive Review Practice skills learned in Red Hat System Administration I.

OVERVIEW Build the skills to perform the key tasks needed to become a full-time Linux administrator. Red Hat System Administration II (RH134) is the second part of the RHCSA training track for IT professionals who have already attended Red Hat System Administration I. The course goes deeper into core Linux system administration skills in the installation and deployment of Red Hat Enterprise Linux, storage configuration and management, management of security features such as SELinux, control of recurring system tasks, management of the boot process and troubleshooting, basic system tuning, and command-line automation and productivity.  This course assumes that students have completed Red Hat System Administration I (RH124).  Experienced Linux administrators who seek rapid preparation for the RHCSA certification should instead start with RHCSA Rapid Track (RH199). This course is based on Red Hat Enterprise Linux 10.0. Following course completion, hands-on lab access will remain available for up to 45 days for any live course that includes a virtual environment. Note: This course is offered as a five day in person class, a five day virtual class or is self-paced. Durations may vary based on the delivery. For full course details, scheduling, and pricing, select your location then “get started” on the right hand menu.   OBJECTIVES Install Red Hat Enterprise Linux with scalable methods Access security files, file systems, and networks Execute shell scripting and automation techniques Manage storage devices, logical volumes, and file systems Manage security and system access Control the boot process and system services Running containers Use image mode for RHEL AUDIENCE System administrators, platform engineers, developers, and other IT professionals who have completed the Red Hat System Administration I (RH124) course, and are seeking to expand their skills in Linux system administration. NEXT STEP Red Hat Certified System Administrator (RHCSA) exam (EX200) Red Hat Enterprise Linux Automation with Ansible (RH294) CONTENT Shell Scripting and the Command Line Write and run simple shell scripts, and use shell scripting features to efficiently run commands at the shell prompt. Using Regular Expressions for Practical Applications Efficiently complete system administration tasks by using regular expressions to match text. Scheduling User Tasks Schedule programs to run in the future, either at a specific time and date or on a recurring basis, as a regular user. Scheduling System Tasks Schedule system programs that must run on a recurring basis to support daemons or operating system functions. Analyzing and Storing Logs Locate and interpret system logs for troubleshooting purposes, and ensure accurate timestamps for log events. Managing Security with SELinux Protect systems and manage security by using SELinux. Archiving Files Create compressed archives of files so that they can be backed up and transferred to other systems. Transferring Files Securely transfer files from one system to another. Tuning System Performance Improve system performance by setting a tuning profile and by adjusting the scheduling priority of specific processes. Managing Basic Storage Manage storage devices by creating partitions, file systems, and swap spaces from the command line. Managing Storage with Logical Volume Manager Use Logical Volume Manager (LVM) to manage logical volumes that can contain file systems and swap spaces. Controlling and Troubleshooting the Boot Process Manage how the system boots to control which services start and to troubleshoot and repair boot-time problems. Recovering Superuser Access Gain administrative access to a system when the superuser password is unknown or is locked. Managing Network Security Control network connections to services by using the system firewall, and network services that can bind to particular ports by using SELinux. Accessing Network-attached Storage Access network-attached storage that is provided by using the Network File System (NFS) protocol, either manually or by using the automounter. Installing Red Hat Enterprise Linux Install Red Hat Enterprise Linux in package mode, either interactively or by using Kickstart. Managing Containers with Podman Manage containers and container images with the latest version of container management tools. Working with Image-based Red Hat Enterprise Linux Create, use, install, and upgrade containers and servers that use image-based installation management. Comprehensive Review Practice skills that you learned in Red Hat System Administration II.  

OVERVIEW Learn essential Red Hat Enterprise Linux configuration, administration, and maintenance in a condensed format designed for experienced Linux system administrators The RHCSA Rapid Track course (RH199) features Red Hat® Enterprise Linux® 9 and is designed for those who already have significant experience with Linux administration. This course combines the significant content of Red Hat System Administration I (RH124) and Red Hat System Administration II (RH134), reviewing the tasks at an accelerated pace. This course is based on Red Hat® Enterprise Linux 9.0. OBJECTIVES Package management with new repository structure and appstream modules Create storage devices, volumes, and file systems, including Stratis storage management Configure network services and security Manage processes, scheduling, and tuning Manage users, groups, and authentication Perform server management with the Cockpit web management utility Troubleshoot and obtain support Run containers   AUDIENCE This course is geared toward Windows system administrators, network administrators, and other system administrators who are interested in supplementing current skills or backstopping other team members, in addition to Linux system administrators who are responsible for these tasks: Configuring, installing, upgrading, and maintaining Linux systems using established standards and procedures Providing operational support Managing systems for monitoring system performance and availability Writing and deploying scripts for task automation and system administration   NEXT STEP Recommended next exam or course Red Hat Certified System Administrator exam (EX200) Red Hat System Administration III: Linux Automation (RH294) CONTENT Access systems and get help Log in to local and remote Linux systems, and investigate problem resolution methods provided through Red Hat Insights and support. Navigate file systems Copy, move, create, delete, and organize files while working from the bash shell. Manage local users and groups Create, manage, and delete local users and groups and administer local password policies. Control access to files Set Linux file system permissions on files and to interpret the security effects of different permission settings. Manage SELinux security Protect and manage the security of a server by using SELinux. Tune system performance Evaluate and control processes, set tuning parameters, and adjust process scheduling priorities on a Red Hat Enterprise Linux system. Install and update software packages Download, install, update, and manage software packages from Red Hat and DNF package repositories. Manage basic storage Create and manage storage devices, partitions, file systems, and swap spaces from the command line. Control services and the boot process Control and monitor network services, system daemons, and the boot process using systemd. Manage networking Configure network interfaces and settings on Red Hat Enterprise Linux servers. Analyze and store logs Locate and accurately interpret logs of system events for troubleshooting purposes. Implement advanced storage features Create and manage logical volumes containing file systems and swap spaces from the command line, and configure advanced storage features with Stratis and VDO. Schedule future tasks Schedule tasks to automatically execute in the future. Access network-attached storage Access network-attached storage, using the NFS protocol. Manage network security Control network connections to services using the system firewall and SELinux rules. Running Containers Obtain, run, and manage simple, lightweight services as containers on a single Red Hat Enterprise Linux server.  

OVERVIEW Red Hat Enterprise Performance Tuning (RH442) Performance tuning and capacity planning for Red Hat Enterprise Linux Red Hat® Enterprise System Monitoring and Performance Tuning (RH442) is designed to teach senior Linux® system administrators the methodology of performance tuning and capacity planning for Red Hat Enterprise Linux. This course discusses system architecture with an emphasis on understanding the implications of system architecture on system performance, methods for testing the effects of performance adjustments, open source benchmarking utilities, methods for analyzing system and networking performance, and tuning configurations for specific application loads. A Red Hat Certified Engineer (RHCE®) who successfully completes this course is prepared to take the Red Hat Enterprise System Monitoring and Performance Tuning Expertise Exam (EX442). Exam sold separately. OBJECTIVES Introduction to performance tuning Understand the basic principles of performance tuning and analysis. Collecting, graphing, and interpreting data Gain proficiency in using basic analysis tools and in evaluating data. General tuning Learn basic tuning theory and mechanisms used to tune the system. Hardware profiling Understand and analyze hardware. Software profiling Analyze CPU and memory performance of applications. Mail server tuning Learn about basic storage tuning using an email server as an example. Large memory workload tuning Understand memory management and tuning. HPC workload tuning Understand tuning for CPU-bound applications. File server tuning AUDIENCE Experienced Linux system administrators responsible for maximizing resource utilization through performance tuning An RHCE interested in earning a Red Hat Certification of Expertise, or a Red Hat Certified Datacenter Specialist (RHCDS) or Red Hat Certified Architect (RHCA) credential CERTIFICATION The Red Hat® Enterprise Performance Tuning Expertise Exam (EX442) tests the ability of a Red Hat Certified Engineer (RHCE®) to use standard system tools to analyze the performance of Red Hat Enterprise Linux and applications running on Red Hat Enterprise Linux® and to use standard system tools and mechanisms to modify the behavior of the system and applications for the purpose of improving system performance. CONTENT Course content summary Elements of monitoring and tuning Simple network monitoring (SNMP) Graphical reporting Kernel-level profiling Queuing theory Compensating for physical disk characteristics Reducing disk visit count Processes and the scheduler Kernel timing and process latency Memory addressing and allocation Memory caches Memory reclamation

OVERVIEW De toepassing van Scrum voor het ontwikkelen van software neemt sterk toe. Veel organisaties overwegen om Scrum toe te passen of gebruiken het al. Ook buiten de ICT wordt scrum in toenemende mate gebruikt. Veel beschikbare hulpmiddelen en Scrum trainingen richten zich op de theorie van Scrum en slechts in mindere mate op de toepassing. Dit terwijl 'de kracht van Scrum' juist ligt in het eenvoudig oppakken en toepassen ervan. Deze Scrum Master cursus biedt u daarom de mogelijkheid om theorie en praktijk aan elkaar te koppelen. U leert tijdens deze tweedaagse Scrum Master  training alles over het werken als Scrum Master en/of Scrum teamlid. Naast een stuk theorie omtrent de basisconcepten van Scrum biedt de training verschillende handvatten en oefeningen om Scrum direct toe te passen in de praktijk. De training bereidt u ook voor op het Scrum Master examen om de Professional Scrum Master certificering van Scrum.org te behalen (PSM I). Dit examen is bij de prijs inbegrepen.   OBJECTIVES Aan het einde van onze Scrum Master  training: kent u het agile gedachtegoed: wijze van aansturen, plannen, rolverdeling en communicatie kent u de werkwijze van Scrum bent u in staat om de agile principes binnen uw organisatie handhaven   AUDIENCE Deze Scrum training is geschikt voor Project managers, Teamleiders, IT/Development managers, Product managers, Test managers, Business analisten, Architecten, Developers en Testers die interesse hebben in het toepassen van Scrum om maximale toegevoegde waarde te creëren en verbeterde klant- en werknemerstevredenheid.   CERTIFICATION Om de Professional Scrum Master certificering (PSM I) te behalen dienen alle deelnemers na het volgen van de training het online certificeringsexamen succesvol af te leggen. Dit examen is in het Engels en is bij de prijs inbegrepen.   CONTENT Waarom  Agile? Basis principes SCRUM (Rollen, Events, Backlogs en regels) De Scrum Master  rol Hoe maak je een initiële Product Backlog? Hoe houd je je Product Backlog up-to-date? Hoe men Scrum teams best kan organiseren Hoe men User stories kan maken, prioriteren,  inschatten voor de product backlog Hoe monitor je de voortgang? Hoe bewaak je de kwaliteit? Hoe implementeer je Scrum in een organisatie? De rol van management in een bedrijf, gedreven door zelf-organiserende teams Hoe men nieuwe als ook ervaren teams kan helpen meer succesvol te zijn. Hoe men Scrum kan schalen naar grotere  internationale projecten. Voorbereiding PSM I (Professional Scrum Master I assessment)  

OVERVIEW Bent u de (toekomstige) Product Owner van een  Scrum-traject? Of bent u anderzins  direct of indirect  betrokken bij een Scrum traject vanuit een business perspectief? Heeft u al (enige) ervaring in het werken als Scrum Product Owner, maar bent u nog niet gecertificeerd? Dan is deze training geschikt voor u. De Product Owner vertegenwoordigt de klant binnen het Scrum team. Hij/Zij zorgt er voor dat het team met de juiste visie naar het project kijkt. Hij is verantwoordelijk voor het opstellen van de  user stories en deze te prioriteren in een product backlog. De training Professional Scrum Product Owner geeft u kennis en begrip omtrent de rol van Product Owner, alsmede het belang van de rol binnen het Scrum team. In deze opleiding leert u de basisvaardigheden voor het definiëren en managen van een geprioriteerde product backlog en het creëren van accurate en realistische  (release) plannen. Door middel van praktijkvoorbeelden en praktische oefeningen doet u kennis en ervaring omtrent de rol van Scrum Product Owner zodat u deze direct kan inzetten in uw eigen organisatie. OBJECTIVES Aan het einde van de training bent u tot het volgende in staat: U kunt benoemen hoe de iteratief-incrementele principes door Scrum worden ingevuld. U weet te beschrijven welke elementen Scrum onderkent, de samenhang ervan en hoe deze productiviteitsverhogend werken. U kunt beschrijven hoe de Scrum-fundamenten van belang zijn voor incrementeel productbeheer en deze creatief naar uw eigen praktijksituatie vertalen. U kunt optreden als Product Owner voor Scrum Teams en stakeholders met diepgaand begrip van uw rol. U weet in te schatten hoe Scrum organisatiebrede Business Agility verhoogt. U kunt zelfstandig denken in termen van goede toepassing van het Scrum framework voor productbeheer.   AUDIENCE De Scrum Product Owner training is geschikt voor (Product) Managers die verantwoordelijk zijn voor het optimaliseren van de waarde van hun producten Maar ook  voor eindgebruikers, key-users, businessanalisten en informatiemanagers.   CERTIFICATION Na het volgen van de training Scrum Product Owner bent u in staat om uw PSPO-certificering af te ronden door middel van een officieel examen. Dit examen is bij de prijs inbegrepen en kunt u tot twee weken na het volgen van de training online afleggen. CONTENT Waarom Agile? Basics: Scrum en complexiteit Hoe maak je Vision statements? Wat bepaalt en beïnvloedt ‘Value’ in softwareontwikkeling? Wat is de bijzondere rol van de Product Owner in het Scrum framework, onder andere in relatie tot de (overige) stakeholders? Een Agile visie op productmanagement Requirementstechnieken Releaseplanning, forecasting en monitoring in Scrum Hoe verbetert Scrum de Total Cost of Ownership? Voorbereiding op het PSPO I ( Professional Scxrum Product Owner I assessment)  

OVERVIEW Learn how to deploy and use Cisco® Email Security Appliance to establish protection for your email systems against phishing, business email compromise and ransomware. Help streamline email security policy management. This hands-on course provides you with the knowledge and skills to implement, troubleshoot, and administer Cisco Email Security Appliance, including key capabilities such as advanced malware protection, spam blocking, anti-virus protection, outbreak filtering, encryption, quarantines, and data loss prevention. This course is worth 24 Continuing Education (CE) Credits. OBJECTIVES After completing this course you should be able to: Describe and administer the Cisco Email Security Appliance (ESA) Control sender and recipient domains Control spam with Talos SenderBase and anti-spam Use anti-virus and outbreak filters Use mail policies Use content filters Use message filters Prevent data loss Perform LDAP queries Authenticate Simple Mail Transfer Protocol (SMTP) sessions Authenticate email Encrypt email Use system quarantines and delivery methods Perform centralized management using clusters Test and troubleshoot AUDIENCE Individuals responsible for the deployment, administration and troubleshooting of a Cisco Email Security Appliance. CERTIFICATION Recommended as preparation for the following exams: 300-720 - Securing Email with Cisco Email Security Appliance This is one of the concentration exams for the new CCNP Security Certification, to obtain the CCNP Security Certification you will also need to take the 300-701 SCOR exam. Passing the 300-720 exam will also provide you with the Cisco Certified Specialist - Email Content Security Certification. CONTENT Describing the Cisco Email Security Appliance Cisco Email Security Appliance Overview Technology Use Case Cisco Email Security Appliance Data Sheet SMTP Overview Email Pipeline Overview Installation Scenarios Initial Cisco Email Security Appliance Configuration Centralizing Services on a Cisco Content Security Management Appliance (SMA) Release Notes for AsyncOS 11.x Controlling Sender and Recipient Domains Public and Private Listeners Configuring the Gateway to Receive Email Host Access Table Overview Recipient Access Table Overview Configuring Routing and Delivery Features Controlling Spam with Talos SenderBase and Anti-Spam SenderBase Overview Anti-Spam Managing Graymail Protecting Against Malicious or Undesirable URLs File Reputation Filtering and File Analysis Bounce Verification Using Anti-Virus and Outbreak Filters Anti-Virus Scanning Overview Sophos Anti-Virus Filtering McAfee Anti-Virus Filtering Configuring the Appliance to Scan for Viruses Outbreak Filters How the Outbreak Filters Feature Works Managing Outbreak Filters Using Mail Policies Cisco Email Security Manager Overview Mail Policies Overview Handling Incoming and Outgoing Messages Differently Configuring Mail Policies Matching Users to a Mail Policy Message Splintering Using Content Filters Content Filters Overview Content Filter Conditions Content Filter Actions Filter Messages Based on Content Text Resources Overview Using and Testing the Content Dictionaries Filter Rules Understanding Text Resources Text Resource Management Using Text Resources Using Message Filters Message Filters Overview Components of a Message Filter Message Filter Processing Message Filter Rules Message Filter Actions Attachment Scanning Examples of Attachment Scanning Message Filters Using the CLI to Manage Message Filters Message Filter Examples Configuring Scan Behavior Preventing Data Loss Data Loss Prevention (DLP) Scanning Process Setting Up Data Loss Prevention Policies for Data Loss Prevention Message Actions Updating the DLP Engine and Content Matching Classifiers Using LDAP Overview of LDAP Working with LDAP Using LDAP Queries Authenticating End-Users of the Spam Quarantine Configuring External LDAP Authentication for Users Testing Servers and Queries Using LDAP for Directory Harvest Attack Prevention Spam Quarantine Alias Consolidation Queries Validating Recipients Using an SMTP Server Describing SMTP Session Authentication Configuring AsyncOS for SMTP Authentication Authenticating SMTP Sessions Using Client Certificates Checking the Validity of a Client Certificate Authenticating User Using LDAP Directory Authenticating SMTP Connection Over Transport Layer Security (TLS) Using a Client Certificate Establishing a TLS Connection from the Appliance Updating a List of Revoked Certificates Using Email Authentication Email Authentication Overview Overview of Sender Policy Framework (SPF) and SIDF Verification Configuring DomainKeys and DomainKeys Identified Mail (DKIM) Signing Verifying Incoming Messages Using DKIM Domain-based Message Authentication Reporting and Conformance (DMARC) Verification Forged Email Detection Using Email Encryption Overview of Cisco Email Encryption Encrypting Messages Determining Which Messages to Encrypt Inserting Encryption Headers into Messages Encrypting Communication with Other Message Transfer Agents (MTAs) Working with Certificates Managing Lists of Certificate Authorities Enabling TLS on a Listener’s Host Access Table (HAT) Enabling TLS and Certificate Verification on Delivery Secure/Multipurpose Internet Mail Extensions (S/MIME) Security Services Administering the Cisco Email Security Appliance Distributing Administrative Tasks System Administration Managing and Monitoring Using the Command Line Interface (CLI) Other Tasks in the GUI Advanced Network Configuration Using Email Security Monitor Tracking Messages Logging Using System Quarantines and Delivery Methods Describing Quarantines Spam Quarantine Setting Up the Centralized Spam Quarantine Using Safelists and Blocklists to Control Email Delivery Based on Sender Configuring Spam Management Features for End Users Managing Messages in the Spam Quarantine Policy, Virus, and Outbreak Quarantines Managing Policy, Virus, and Outbreak Quarantines Working with Messages in Policy, Virus, or Outbreak Quarantines Delivery Methods Centralized Management Using Clusters Overview of Centralized Management Using Clusters Cluster Organization Creating and Joining a Cluster Managing Clusters Cluster Communication Loading a Configuration in Clustered Appliances Best Practices Testing and Troubleshooting Debugging Mail Flow Using Test Messages: Trace Using the Listener to Test the Appliance Troubleshooting the Network Troubleshooting the Listener Troubleshooting Email Delivery Troubleshooting Performance Web Interface Appearance and Rendering Issues Responding to Alerts Troubleshooting Hardware Issues Working with Technical Support Labs Discovery Lab 1: Verify and Test Cisco ESA Configuration Discovery Lab 2: Advanced Malware in Attachments (Macro Detection) Discovery Lab 3: Protect Against Malicious or Undesirable URLs Beneath Shortened URLs Discovery Lab 4: Protect Against Malicious or Undesirable URLs Inside Attachments Discovery Lab 5: Intelligently Handle Unscannable Messages Discovery Lab 6: Leverage AMP Cloud Intelligence Via Pre-Classification Enhancement Discovery Lab 7: Integrate Cisco ESA with AMP Console Discovery Lab 8: Prevent Threats with Anti-Virus Protection Discovery Lab 9: Applying Outbreak Filters Discovery Lab 10: Configure Attachment Scanning Discovery Lab 11: Configure Outbound Data Loss Prevention Discovery Lab 12: Integrate Cisco ESA with LDAP and Enable the LDAP Accept Query Discovery Lab 13: DomainKeys Identified Mail (DKIM) Discovery Lab 14: Sender Policy Framework (SPF) Discovery Lab 15: Forged Email Detection Discovery Lab 16: Configure the Cisco SMA for Tracking and Reporting Discovery Lab 17: Configure the Cisco Secure Email and Web Manager for Tracking and Reporting