Opleidingen
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resultaten
IT Service Management Foundation based on ISO/IEC 20000:2018 - Inclusief Examen [ISO20000F]
VIRTUAL TRAINING CENTER
ma 22 jun. 2026
en 4 andere data
OVERVIEW
De training ISO 20000 Foundation geeft u inzicht in de basis van Service Quality Management volgens ISO\IEC 20000. Tevens geeft deze training een prima voorbereiding op het verkrijgen van het EXIN certificaat 'ISO 20000 Foundation '.
Het programma is vooral praktisch en is enkel gebaseerd op bewezen best practices. Met oog voor wat professionals nodig hebben in hun dagelijkse werk. Klantgericht, zoals goed IT Service Management hoort te zijn.
Alles draait om het leveren van waarde aan de klant: het leveren van diensten met een hoge kwaliteit.
Kwaliteit is niet een systeem of een proces, het is een houding. De diensten en processen zijn niet de kern van service management, maar het gaat er om hoe uw organisatie in de leerstand komt: leren van fouten en deze niet herhalen.
Een kwaliteitsbenadering is een kwestie van leren, van afspraken maken, van prestatie en van evaluatie. Om dit vervolgens steeds opnieuw te doen. Hoe een organisatie dat doet (en niet een database), is in basis het Kwaliteitsmanagement Systeem voor diensten en processen.
Deze kwaliteitsbenadering is de kern van dit ITSM-programma.
OBJECTIVES
Beschrijven van de karakteristieken en uitgangspunten van service kwaliteits management
Beschrijven van de positie van de ISO/IEC 20000 norm binnen IT Service Management
Beschrijven van de kwaliteiteisen binnen IT Service Management conform de ISO/IEC 20000-1 norm
Beschrijven van de code of practice binnen IT Service Management conform de ISO/IEC 20000-2 norm
AUDIENCE
Medewerkers, betrokken bij de kwaliteitsbewaking van het IT servicemanagementproces op een of meerdere gebieden.
Procesmanagers - verantwoordelijk voor de kwaliteit van de processen.
Consultants - adviseren over het verbeteren vande IT servicevoorziening.
Managers - verantwoordelijk voor de IT servicevoorziening.
Executive consultants (inclusief de IT Directeur en de IT kwaliteitsmanager)- verantwoordelijk voor de gehele IT servicevoorziening en het gehele managementsysteem.
Interne auditors - doen van interne audits of handelen namens een gecertificeerd orgaan als externe auditor.
Executive auditors - senior auditors of auditors die verantwoordelijk zijn voorde uitvoering van interne of externe auditprogramma's ineencomplexeomgeving.
CERTIFICATION
Aan het einde van de cursus heeft men voldoende kennis om het ISO/IEC 20000 Foundation (IS20F) te doen. Indien men al in het bezit is van een ITIL Foundation certificaat, kan men volstaan met het ISO/IEC 20000 Foundation Bridge (IS20FB) examen.
NEXT STEP
Onderstaande vervolgtrainingen voor de professionele modules zijn gebaseerd op kennis, inzicht en vaardigheden die nodig zijn voor uitvoering van kerntaken, planning, monitoring, rapportage en optimalisatie van processen en activiteiten in een of meer van de vijf belangrijkste gebieden binnen ITSM. Dit omvat de meer ISO/IEC 20000 specifieke onderwerpen over de kennis van en het inzicht in de processen binnen IT-servicemanagement.
Professional Management & Improvement
Professional Support
Professional Control
Professional Delivery
Professional Alignment
CONTENT
De Foundation-opleiding in IT-servicemanagent conform ISO/IEC 20000 voorziet professionals in IT-servicemanagement van basiskennis en inzicht in zowel IT-servicemanagement als Service Quality Management. De opleiding bestaat uit een introductie in en een overzicht van de belangrijkste principes, concepten en relaties binnen het veld. Daarnaast omvat het basiskennis van de ISO/IEC 20000-norm en de terminologie binnen IT-servicemanagement.
€1.345
Klassikaal
max 16
ISO/IEC 27002 Foundation (PECB certified) - Inclusief Examen [ISO27002F]
VIRTUAL TRAINING CENTER
ma 14 sep. 2026
en 3 andere data
OVERVIEW
ISO/IEC 27002 Foundation training enables you to learn the basic elements to implement Information Security Controls as specified in ISO/IEC 27002. During this training course, you will be able to understand how ISO/IEC 27001 and ISO/IEC 27002 are related to ISO/IEC 27003 (Guidelines for the implementation of ISMS), ISO/IEC 27004 (Measurement of Information Security) and ISO/IEC 27005 (Risk Management in Information Security).
After completing this course, you can sit for the exam and apply for the “PECB Certificate Holder in ISO/IEC 27002 Foundation” certificate. A PECB Foundation Certificate shows that you have understood the fundamental methodologies and management approach.
OBJECTIVES
Understand the implementation of Information Security Controls in accordance with ISO/IEC 27002
Acknowledge the correlation between ISO/IEC 27001, ISO/IEC 27002 and other standards and regulatory frameworks
Understand the approaches, methods and techniques used for the implementation of Information Security Controls
AUDIENCE
Individuals interested in Information Security Management and Information Security Controls
Individuals seeking to gain knowledge about the main processes of an Information Security Management System and Information Security Controls
Individuals interested to pursue a career in Information Security Management
CERTIFICATION
The “PECB ISO/IEC 27002 Foundation” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competency domains:
Domain 1: Fundamental principles and concepts of Information Security Management
Domain 2: Information Security Controls based on ISO/IEC 27002
Certification fees are included on the exam price
In case of exam failure, you can retake the exam within 12 months for free
CONTENT
Day 1: Introduction to ISO/IEC 27002 and Information Security Management System
Day 2: ISO/IEC 27002 Controls and Certificate Exam
€1.245
Klassikaal
max 16
Implementing Cisco Multicast [MCAST]
VIRTUAL TRAINING CENTER
ma 15 jun. 2026
en 4 andere data
OVERVIEW
Implementing Cisco Multicast is a five-day instructor-led course designed to provide technical solutions for simple deployments of IP multicast within a provider or customer network. This course covers the fundamentals of IP multicasting including multicast applications, sources, receivers, group management, and IP multicast routing protocols (such as Protocol Independent Multicast [PIM]) used within a single administrative domain (intradomain). The issues of switched LAN environments and reliable IP multicasting have also been incorporated.
The labs incorporated in this course provide delegates with hands-on experience of the configuration and troubleshooting guidelines for implementing IP multicast on Cisco routers.
OBJECTIVES
After you complete this course you will be able to :
Introduce IP multicast services, to evaluate the functional model of IP multicasting and the technologies present in IP multicasting, acknowledge IP multicast benefits and associated caveats, and determine various types of multicast applications in order to understand the IP multicast conceptual model and its implementation prerequisites
Configure and deploy MSDP in the interdomain environment
Identify IP multicast issues on a data link layer, explain the methods of mapping network layer multicast addresses to data link layer addresses, and list the mechanisms for constraining multicast streams in a LAN environment
Answer to and design multicast-related application and network solutions in customer and service provider networks
Introduce Protocol Independent Multicast sparse mode (PIM-SM) as the most current scalable IP multicast routing protocol to learn the principles of protocol operation and details, become familiar with the determinism built into sparse mode multicast protocols, and configure and deploy PIM-SM in complex IP multicast network deployments
Review RP distribution solutions, recognize the drawbacks of manual RP configuration, become familiar with the Auto-Rendezvous Point (Auto-RP) and the bootstrap router (BSR) mechanisms, and introduce the concept of Anycast RP that works in combination with the Multicast Source Discovery Protocol (MSDP)
Recognize the drawbacks of the PIM-SM and introduce two extensions to provide possible solutions; learn about mechanics of the Source Specific Multicast (SSM) and bidirectional mode of PIM-SM in order to configure and deploy SSM and bidirectional mode of the PIM-SM in a large service provider network
Explain basic concepts of Multiprotocol BGP (MP-BGP) and its use in the IP multicast environment, apply steps that are associated with configuring MP-BGP with Address Family Identifier (AFI) syntax to support IP multicast in the interdomain environment
Introduce solutions to mitigate security issues in the IP multicast network. Examine and implement suitable virtual private network (VPN) technologies, such as Generic Routing Encapsulation (GRE) with IP Security (IPsec) and Group Encrypted Transport (GET) VPN
Describe the process of monitoring and maintaining multicast high-availability operations, introduce the PIM triggered join feature, and describe how load splitting IP multicast traffic over Equal-Cost Multipath (ECMP) works
AUDIENCE
This course is intended for pre and post-sales technical engineers responsible for designing, implementing, and/or troubleshooting basic IP multicast enabled networks within a single domain.
CERTIFICATION
Recommended preparation for exam(s):
No exam currently relates to this course
CONTENT
IP Multicast Concepts and Technologies
Introducing IP Multicast
Understanding the Multicast Service Model
Defining Multicast Distribution Trees and Forwarding
Reviewing Multicast Protocols
Multicast on the LAN
Mapping Layer 3 to Layer 2
Working with Cisco Group Management Protocol
Using IGMP Snooping
PIM Sparse Mode
Introducing Protocol Independent Multicast Sparse Mode
Understanding PIM-SM Protocol Mechanics
Using PIM-SM in a Sample Situation
Configuring and Monitoring PIM-SM
Rendezvous Point Engineering
Identifying RP Distribution Solutions
Implementing Auto-RP
Using PIMv2 BSR
Using Anycast RP and MSDP
PIM Sparse Mode Protocol Extensions
Introducing Source Specific Multicast
Configuring and Monitoring SSM
Reviewing Bidirectional PIM
Configuring and Monitoring Bidirectional PIM
Multiprotocol Extensions for BGP
Introducing MP-BGP
Configuring and Monitoring MP-BGP
Interdomain IP Multicast
Examining Dynamic Interdomain IP Multicast
Explaining Multicast Source Discovery Protocol
Using MSDP SA Caching
Configuring and Monitoring MSDP
IP Multicast Security
Introducing IP Multicast and Security
Securing a Multicast Network
Multicast Optimization and High-Availability Features
Using Multicast Optimization and High-Availability Features
Applications of Multicast
Exploring IP Multicast and Video Applications
Using IP Multicast in Mission-Critical Environments
Exploring How Enterprise IT Uses IP Multicasting Globally
€2.995
Klassikaal
max 16
PRINCE2® Portfolio Management Foundation - Including Exam [MOP-F]
Amsterdam ARISTO (Teleportboulevard 100)
ma 20 jul. 2026
en 4 andere data
OVERVIEW
PRINCE2® Portfolio Management Foundation provides advice and examples of how to apply principles, practices, and techniques that together enable the most effective balance of organisational change and business as usual.
This course engages with the students to ensure that theory is embedded and delegates feel confident in the practical application of PRINCE2® Portfolio Management.
OBJECTIVES
The objective of the course is to enable a student to understand the PRINCE2® Portfolio Management principles, cycles, practices, techniques, roles and documentation. This will enable them to work as an informed member of a Portfolio Office or in a range of Portfolio Management roles.
Specifically they will know and understand the:
Scope and objectives of portfolio management and how it differs from programme and project management
Benefits from applying portfolio management
Context within which it operates
Principles upon which successful portfolio management is based
Approaches to implementation, the factors to consider in maintaining progress, and how to assess the success of portfolio management
Purposes of the portfolio management definition and delivery cycles and their component practices and relevant techniques applicable to each practice
Purpose and key content of the major portfolio documents
Scope of key portfolio management roles
AUDIENCE
The PRINCE2® Portfolio Management Foundation qualification is aimed at those involved in a range of formal and informal portfolio management roles encompassing investment decision making, project and programme delivery, and benefits realisation.
It is relevant to all those involved in the selection and delivery of business change initiatives including:
Senior Responsible Owners (SROs)
Members of management boards and Directors of Change
Portfolio, Programme, Project, Business Change, and Benefits Managers
Business Case writers and project appraisers.
CERTIFICATION
Recommended preparation for exam(s):
- PRINCE2® Portfolio Management Foundation Exam
50 multiple choice questions, 40 minutes, closed book. Minimum required score to pass: 50%.
Web proctored exam voucher is included in course fee - this has a validity of 12 months. You will need to schedule your exam within this time frame.
NEXT STEP
MoP-P, PRINCE2® Portfolio Management Practitioner
CONTENT
Module 1 Overview
The definitions of portfolio and portfolio management
The portfolio management model and the relationship between the principles, cycles, practices and relevant techniques
The differences between portfolios and portfolio management on the one hand, and projects/project management and programmes/programme management on the other
The local circumstances that will affect how the MoP principles and practices will be adapted and how cost effective approaches can be adopted
The objectives and benefits of portfolio management
Module 2 Implement, sustain and measure
The three broad approaches to implementing portfolio management; when each approach to implementation is most relevant, the advantages of planned approaches to implementation
The benefits of assessing the impact of portfolio management
Seven steps (and their benefits) in a staged implementation of portfolio management
The factors to consider in sustaining progress
Approaches to assessing portfolio management maturity
Module 3 Strategic and organizational context
The 6 key functions/activities that portfolio management needs to co-ordinate with to achieve strategic objectives. Identify how portfolio management can:
Co-ordinate with 'business as usual', strategic planning, resource allocation and budgeting, project and programme management, performance management to deliver strategic objectives
Support effective corporate governance
Module 4 Portfolio management principles
The 5 principles upon which effective portfolio management is based
Senior management commitment
Governance alignment
Strategy alignment
Portfolio office
Energised change culture
Module 5 Portfolio definition cycle
The portfolio definition practices:
Understand
Categorize
Prioritize
Balance
Plan
Understand the terms and concepts relating to the portfolio definition cycle. The techniques of:
Three point estimating and reference class forecasting
Driver-based strategic contribution analysis
Multi-criteria analysis
Decision conferencing
Clear line of sight
What is involved and the keys to success
Module 6 Portfolio delivery cycle
The portfolio delivery practices:
Management control
Benefits management
Financial management
Risk management
Stakeholder engagement
Organisational governance
Resource management
The techniques of:
Management by exception
One version of the truth
Staged release of funding
Clear line of sight reporting
Champion-challenger model
What is involved, the main elements, and keys to success
Module 7 Roles and documentation
The purposes and responsibilities of the main portfolio management roles identified in PRINCE2® Portfolio Management.
The purposes of the main portfolio management documentation
€1.595
Klassikaal
max 16
PRINCE2® Portfolio Management Practitioner - Including Exam [MOP-P]
VIRTUAL TRAINING CENTER
ma 15 jun. 2026
en 4 andere data
OVERVIEW
PRINCE2® Portfolio Management Practitioner provides advice and examples of how to apply principles, practices, and techniques that together enable the most effective balance of organisational change and business as usual. This course engages with the students to ensure that the theory is embedded and delegates feel confident in the practical application of PRINCE2® Portfolio Management.
OBJECTIVES
The objective of the course is to prepare students for the PRINCE2® Portfolio Management Practitioner level examination. To confirm understanding of the PRINCE2® Portfolio Management principles, cycles, practices, techniques, roles and documentation. A successful Practitioner candidate should be able to apply and understand how to tailor PRINCE2® Portfolio Management effectively. Plus, with suitable support, be able to advise on the implementation of appropriate practices, techniques, and apply the method to a live portfolio.
Specifically candidates should be able to demonstrate their ability to:
Define the business case to get senior management approval for portfolio management
Plan the implementation of portfolio management
Select and adapt PRINCE2® Portfolio Management principles, practices and techniques to suit different organisational environments
Evaluate examples of PRINCE2® Portfolio Management information (including documents and role descriptions)
Analyse the solutions adopted in relation to a given scenario
AUDIENCE
The PRINCE2® Portfolio Management Practitioner qualification is aimed at those involved in a range of formal and informal portfolio management roles encompassing investment decision making, project and programme delivery, and benefits realisation. It is relevant to all those involved in the selection and delivery of business change initiatives including:
Members of management boards and Directors of Change
Senior Responsible Owners (SROs)
Portfolio, Programme, Project, Business Change, and Benefits Managers
Business Case writers and project appraisers
CERTIFICATION
Recommended preparation for exam(s):
- PRINCE2® Portfolio Management Practitioner Exam
80 multiple choice questions, 180 minutes, open book. Minimum required score to pass: 50%.
Web proctored exam voucher is included in course fee - this has a validity of 12 months. You will need to schedule your exam within this time frame.
CONTENT
Module 1 Examination Overview
An overview of the PRINCE2® Portfolio Management Practitioner exam - length, number and type of questions, etc
Module 2 Implement, sustain and measure
Identify appropriate approaches when implementing, sustaining and measuring portfolio management for a given scenario
Analyse whether recommended approaches to implementing, sustaining, and measuring portfolio management have been undertaken appropriately in the context of a given scenario, with reasons
Module 3 Portfolio definition cycle
Apply and tailor the practices and techniques of the portfolio definition cycle to a scenario
Identify appropriate practices and techniques within the portfolio definition cycle
Identify, analyse and distinguish between appropriate and inappropriate application of portfolio definition practices and techniques within a scenario
Module 4 Portfolio delivery cycle
Apply and tailor the practices, techniques and responsibilities of the portfolio delivery cycle to a scenario
Identify appropriate practices and techniques within the portfolio delivery cycle
Identify, analyse and distinguish between appropriate and inappropriate application of portfolio delivery practices within a scenario
Analyse whether the approaches adopted are appropriate, with reasons, in a given scenario
Module 5 Roles and documentation
Apply and tailor PRINCE2® Portfolio Management to a scenario
Identify appropriate application of the main portfolio management roles identified in PRINCE2® Portfolio Management.
Identify, analyse and distinguish between appropriate and inappropriate application of the syllabus area within a scenario.
Analyse whether the specified roles have been involved appropriately, with reasons
Identify appropriate information, using typical contents for inclusion in the relevant portfolio documentation
Analyse whether the portfolio documentation is fit for purpose, with reasons
€1.795
Klassikaal
max 16
PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner - Including Exam [P3O]
VIRTUAL TRAINING CENTER
ma 15 jun. 2026
en 4 andere data
OVERVIEW
Change is a constant. It is therefore vital to maintain a high level of assurance and stability when executing projects, programs and portfolios.
Around the world, there are many organisations in both the public and private sectors, who recognise that their portfolio, programme and project management is best supported through a delivery support office. The Cabinet Office's PRINCE2® Project, Programme, Portfolio Office Management all touch on the need to provide adequate support structures for these best practices, but until now there has been no single source of information that either organisations or individuals can use for guidance or advice on setting up or running an effective delivery support office.
PRINCE2® Project, Programme, Portfolio Office Management is a Best Management Practice certification and is aligned to PRINCE2® brings the principles, processes and techniques to facilitate effective portfolio, programme and project management through enablement, challenge and support structures.
PRINCE2® Project, Programme, Portfolio Office Management is now the established approach in supporting senior management decision making through the portfolio, its programmes, projects and business as usual. It enables individuals and organisations to establish, develop and maintain appropriate support structures that will assist senior management decision making; identify and realise outcomes and benefits via programmes and projects; deliver programmes and projects within time, cost, quality and other constraints.
The course has been very much designed with the delegate in mind. Using best practice Accelerated Learning techniques and high quality course materials. The course is constructed to help delegates navigate their way through a complex and extensive method in a way that appeals to all learning styles. The course is delivered in an integrated manner so that delegates are working with Practitioner level material from day one.
At the end of the course you will be able to sit both the PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner examinations. Web proctored exam vouchers are included.
OBJECTIVES
After you complete this course you will be able to:
Ensure consistent delivery of projects, programmes and business objectives through effective use of resources.
Develop capability, capacity and risk models to suit the organisational maturity culture.
Help identify potential opportunities to be realised, exploited or enhanced as part of risk analysis.
Ensure that the strategies and performance requirements of your organisation are realised via projects, programmes and operational business units.
Improve organisational accountability, decision making, transparency and visibility.
To cover the syllabus for PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner in a way which will enable attendees to apply the principles to their own environment and either begin the process of establishing or continue the process of PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner development through stepped improvements in capability.
Make good overviews to optimally support decisions about the Portfolio of Programs and Projects.
Set priorities for setting up a PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner that is appropriate to the maturity of the organisation and that takes into account the specific characteristics of the organisation.
Plan a PRINCE2® Project, Programme, Portfolio Office Management organisation.
Mapping out the added value of a PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner and explaining it to senior management.
AUDIENCE
This course is aimed at candidates who have some experience of participating in strategic planning or working at programme or project management level ( typically between three and twelve months ) then this PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner course is for you.
If you have been tasked to set up, re-establish or maintain a portfolio, programme or project management office then this course will prove invaluable.
The audience can vary and training courses will focus on the needs of particular PRINCE2® Project, Programme, Portfolio Office Management stakeholders whether they are:
Staff working in portfolio, program or project offices, project and program managers, managers seeking to establish or rejuvenate portfolio, portfolio analysts or business change managers and employees of a support office.
CERTIFICATION
Recommended preparation for exam(s):
PRINCE2® Project, Programme, Portfolio Office Management Foundation Exam:
Web proctored exam voucher is provided with this course, this will have a validity of 12 months. You will need to schedule your exam within this time frame.
Exam duration: 60 minutes
Multiple choice
Number of questions: 75
Passmark: 50% (35 out of 70)
5 questions to be trial and not counted in scores
Closed book
Language: English
PRINCE2® Project, Programme, Portfolio Office Management Practictioner Exam:
Web proctored exam voucher is provided with this course, this will have a validity of 12 months. You will need to schedule your exam within this time frame.
Exam duration:150 minutes
Multiple choice
Number of questions: 80
Passmark: 50% (40 out of 80)
Open book: Yes, Only the PRINCE2® Project, Programme, Portfolio Office Management Guide
Language: English
CONTENT
Whats covered in PRINCE2® Project, Programme, Portfolio Office Management Foundation:
Why Have a PRINCE2® Project, Programme, Portfolio Office Management ?
PRINCE2® Project, Programme, Portfolio Office Management Models
PRINCE2® Project, Programme, Portfolio Office Management Roles
Tools and Techniques
PRINCE2® Project, Programme, Portfolio Office Management Implementation
Whats covered in PRINCE2® Project, Programme, Portfolio Office Management Practictioner:
Practice decisions at a PRINCE2® Project, Programme, Portfolio Office Management
Making the choice for the best model in a specific situation
Setting priorities based on a strategic grid
Make conscious decisions about tools to use in relation to adulthood
Tailoring the layout of a PRINCE2® Project, Programme, Portfolio Office Management of the organisation
€3.331
Klassikaal
max 16
Red Hat System Administration I (RHEL10) [RH124]
OVERVIEW
Get started building skills to perform the key tasks needed to become a full-time Linux administrator.
Red Hat System Administration I (RH124) is designed for IT professionals without previous Linux system administration experience. The course provides students with Linux administration competence by focusing on core administration tasks. This course also provides a foundation for students who plan to become full-time Linux system administrators by introducing key command-line concepts and enterprise-level tools.
This course is the first of a two-course series that helps a computer professional without Linux system administration knowledge to become a fully capable Linux administrator. These concepts are further developed in the follow-on course, Red Hat System Administration II (RH134).
This course is based on Red Hat® Enterprise Linux 10.0.
Following course completion, hands-on lab access will remain available for up to 45 days for any live course that includes a virtual environment.
Note: This course is offered as a five day in person class, a five day virtual class or is self-paced. Durations may vary based on the delivery. For full course details, scheduling, and pricing, select your location then “get started” on the right hand menu.
OBJECTIVES
Introduce Linux and the Red Hat Enterprise Linux ecosystem.
Run commands and view shell environments.
Manage, organize, and secure files.
Manage users, groups, and user security policies.
Control and monitor systemd services.
Configure remote access by using the web console and SSH.
Configure network interfaces and settings.
Manage software by using DNF.
AUDIENCE
- System administrators, platform engineers, developers, and other IT professionals who have limited Red Hat Enterprise Linux experience but need to perform essential Linux administration tasks on a single server.
- This course is popular in RHA, and is targeted at the student who is planning to become a technical professional using Linux.
NEXT STEP
Red Hat System Administration II (RH134)
or
RHCSA Rapid Track (RH199)
CONTENT
Introduction to Red Hat Enterprise Linux
Define and explain the following concepts: open source, Linux, Linux distributions, and Red Hat Enterprise Linux.
Accessing the Command Line
Log in to a Linux system and run simple commands by using the shell.
Getting Help from Local Documentation
Resolve problems by using information in local help systems and documentation.
Registering Systems for Red Hat Support
Register a system by using your Red Hat account to get support services and software that Red Hat provides.
Getting AI-assisted Help with RHEL Lightspeed
Get AI-driven guidance and suggestions to efficiently manage a RHEL server by using Red Hat Enterprise Linux Lightspeed.
Navigating the File-system Hierarchy
Describe the organization of files in the Linux file-system hierarchy and specify files by name, by using relative paths or absolute paths.
Managing Files from the Command Line
Copy, move, create, delete, and organize files from the command line.
Editing Text Files
Create, view, and edit text files from the command line.
Redirecting Shell Input and Output
Redirect the output of commands and input to commands, by using Bash.
Managing Local Users and Groups
Obtain superuser access to a system; create, manage, and delete local users and groups; and administer local password policies.
Controlling Access to Files
Set standard permissions on files and interpret the security effects of different permission settings.
Installing and Updating Software with RPM
Download, install, update, and manage software packages from Red Hat and DNF package repositories.
Installing and Updating Applications by Using Flatpak
Install, upgrade, and use desktop software from the Red Hat Ecosystem Catalog by using Flatpak.
Accessing Removable Media
Access file systems on removable media devices by mounting them on a directory in the file-system hierarchy.
Monitoring and Managing Linux Processes
Investigate, control, and terminate processes that run on a Red Hat Enterprise Linux system.
Controlling Services and Daemons
Control and monitor the system services and daemons that systemd starts.
Introduction to Networking
Describe basic TCP/IP networking concepts and investigate the current network configuration and functionality on a server.
Managing Network Configuration
Configure network interfaces and settings on Red Hat Enterprise Linux servers.
Configuring and Securing SSH
Protect SSH communication by managing host keys and by implementing key-based authentication for users.
Comprehensive Review
Practice skills learned in Red Hat System Administration I.
€3.200
Klassikaal
max 16
Red Hat System Administration II (RHEL 10) [RH134]
OVERVIEW
Build the skills to perform the key tasks needed to become a full-time Linux administrator.
Red Hat System Administration II (RH134) is the second part of the RHCSA training track for IT professionals who have already attended Red Hat System Administration I. The course goes deeper into core Linux system administration skills in the installation and deployment of Red Hat Enterprise Linux, storage configuration and management, management of security features such as SELinux, control of recurring system tasks, management of the boot process and troubleshooting, basic system tuning, and command-line automation and productivity. This course assumes that students have completed Red Hat System Administration I (RH124). Experienced Linux administrators who seek rapid preparation for the RHCSA certification should instead start with RHCSA Rapid Track (RH199).
This course is based on Red Hat Enterprise Linux 10.0.
Following course completion, hands-on lab access will remain available for up to 45 days for any live course that includes a virtual environment.
Note: This course is offered as a five day in person class, a five day virtual class or is self-paced. Durations may vary based on the delivery. For full course details, scheduling, and pricing, select your location then “get started” on the right hand menu.
OBJECTIVES
Install Red Hat Enterprise Linux with scalable methods
Access security files, file systems, and networks
Execute shell scripting and automation techniques
Manage storage devices, logical volumes, and file systems
Manage security and system access
Control the boot process and system services
Running containers
Use image mode for RHEL
AUDIENCE
System administrators, platform engineers, developers, and other IT professionals who have completed the Red Hat System Administration I (RH124) course, and are seeking to expand their skills in Linux system administration.
NEXT STEP
Red Hat Certified System Administrator (RHCSA) exam (EX200)
Red Hat Enterprise Linux Automation with Ansible (RH294)
CONTENT
Shell Scripting and the Command Line
Write and run simple shell scripts, and use shell scripting features to efficiently run commands at the shell prompt.
Using Regular Expressions for Practical Applications
Efficiently complete system administration tasks by using regular expressions to match text.
Scheduling User Tasks
Schedule programs to run in the future, either at a specific time and date or on a recurring basis, as a regular user.
Scheduling System Tasks
Schedule system programs that must run on a recurring basis to support daemons or operating system functions.
Analyzing and Storing Logs
Locate and interpret system logs for troubleshooting purposes, and ensure accurate timestamps for log events.
Managing Security with SELinux
Protect systems and manage security by using SELinux.
Archiving Files
Create compressed archives of files so that they can be backed up and transferred to other systems.
Transferring Files
Securely transfer files from one system to another.
Tuning System Performance
Improve system performance by setting a tuning profile and by adjusting the scheduling priority of specific processes.
Managing Basic Storage
Manage storage devices by creating partitions, file systems, and swap spaces from the command line.
Managing Storage with Logical Volume Manager
Use Logical Volume Manager (LVM) to manage logical volumes that can contain file systems and swap spaces.
Controlling and Troubleshooting the Boot Process
Manage how the system boots to control which services start and to troubleshoot and repair boot-time problems.
Recovering Superuser Access
Gain administrative access to a system when the superuser password is unknown or is locked.
Managing Network Security
Control network connections to services by using the system firewall, and network services that can bind to particular ports by using SELinux.
Accessing Network-attached Storage
Access network-attached storage that is provided by using the Network File System (NFS) protocol, either manually or by using the automounter.
Installing Red Hat Enterprise Linux
Install Red Hat Enterprise Linux in package mode, either interactively or by using Kickstart.
Managing Containers with Podman
Manage containers and container images with the latest version of container management tools.
Working with Image-based Red Hat Enterprise Linux
Create, use, install, and upgrade containers and servers that use image-based installation management.
Comprehensive Review
Practice skills that you learned in Red Hat System Administration II.
€4.175
Klassikaal
max 16
RHCSA Rapid Track Course (RHEL9) [RH199]
OVERVIEW
Learn essential Red Hat Enterprise Linux configuration, administration, and maintenance in a condensed format designed for experienced Linux system administrators
The RHCSA Rapid Track course (RH199) features Red Hat® Enterprise Linux® 9 and is designed for those who already have significant experience with Linux administration. This course combines the significant content of Red Hat System Administration I (RH124) and Red Hat System Administration II (RH134), reviewing the tasks at an accelerated pace.
This course is based on Red Hat® Enterprise Linux 9.0.
OBJECTIVES
Package management with new repository structure and appstream modules
Create storage devices, volumes, and file systems, including Stratis storage management
Configure network services and security
Manage processes, scheduling, and tuning
Manage users, groups, and authentication
Perform server management with the Cockpit web management utility
Troubleshoot and obtain support
Run containers
AUDIENCE
This course is geared toward Windows system administrators, network administrators, and other system administrators who are interested in supplementing current skills or backstopping other team members, in addition to Linux system administrators who are responsible for these tasks:
Configuring, installing, upgrading, and maintaining Linux systems using established standards and procedures
Providing operational support
Managing systems for monitoring system performance and availability
Writing and deploying scripts for task automation and system administration
NEXT STEP
Recommended next exam or course
Red Hat Certified System Administrator exam (EX200)
Red Hat System Administration III: Linux Automation (RH294)
CONTENT
Access systems and get help
Log in to local and remote Linux systems, and investigate problem resolution methods provided through Red Hat Insights and support.
Navigate file systems
Copy, move, create, delete, and organize files while working from the bash shell.
Manage local users and groups
Create, manage, and delete local users and groups and administer local password policies.
Control access to files
Set Linux file system permissions on files and to interpret the security effects of different permission settings.
Manage SELinux security
Protect and manage the security of a server by using SELinux.
Tune system performance
Evaluate and control processes, set tuning parameters, and adjust process scheduling priorities on a Red Hat Enterprise Linux system.
Install and update software packages
Download, install, update, and manage software packages from Red Hat and DNF package repositories.
Manage basic storage
Create and manage storage devices, partitions, file systems, and swap spaces from the command line.
Control services and the boot process
Control and monitor network services, system daemons, and the boot process using systemd.
Manage networking
Configure network interfaces and settings on Red Hat Enterprise Linux servers.
Analyze and store logs
Locate and accurately interpret logs of system events for troubleshooting purposes.
Implement advanced storage features
Create and manage logical volumes containing file systems and swap spaces from the command line, and configure advanced storage features with Stratis and VDO.
Schedule future tasks
Schedule tasks to automatically execute in the future.
Access network-attached storage
Access network-attached storage, using the NFS protocol.
Manage network security
Control network connections to services using the system firewall and SELinux rules.
Running Containers
Obtain, run, and manage simple, lightweight services as containers on a single Red Hat Enterprise Linux server.
€4.400
Klassikaal
max 16
Red Hat Enterprise performance tuning [RH442]
OVERVIEW
Red Hat Enterprise Performance Tuning (RH442) Performance tuning and capacity planning for Red Hat Enterprise Linux
Red Hat® Enterprise System Monitoring and Performance Tuning (RH442) is designed to teach senior Linux® system administrators the methodology of performance tuning and capacity planning for Red Hat Enterprise Linux. This course discusses system architecture with an emphasis on understanding the implications of system architecture on system performance, methods for testing the effects of performance adjustments, open source benchmarking utilities, methods for analyzing system and networking performance, and tuning configurations for specific application loads.
A Red Hat Certified Engineer (RHCE®) who successfully completes this course is prepared to take the Red Hat Enterprise System Monitoring and Performance Tuning Expertise Exam (EX442). Exam sold separately.
OBJECTIVES
Introduction to performance tuning
Understand the basic principles of performance tuning and analysis.
Collecting, graphing, and interpreting data
Gain proficiency in using basic analysis tools and in evaluating data.
General tuning
Learn basic tuning theory and mechanisms used to tune the system.
Hardware profiling
Understand and analyze hardware.
Software profiling
Analyze CPU and memory performance of applications.
Mail server tuning
Learn about basic storage tuning using an email server as an example.
Large memory workload tuning
Understand memory management and tuning.
HPC workload tuning
Understand tuning for CPU-bound applications.
File server tuning
AUDIENCE
Experienced Linux system administrators responsible for maximizing resource utilization through performance tuning
An RHCE interested in earning a Red Hat Certification of Expertise, or a Red Hat Certified Datacenter Specialist (RHCDS) or Red Hat Certified Architect (RHCA) credential
CERTIFICATION
The Red Hat® Enterprise Performance Tuning Expertise Exam (EX442) tests the ability of a Red Hat Certified Engineer (RHCE®) to use standard system tools to analyze the performance of Red Hat Enterprise Linux and applications running on Red Hat Enterprise Linux® and to use standard system tools and mechanisms to modify the behavior of the system and applications for the purpose of improving system performance.
CONTENT
Course content summary
Elements of monitoring and tuning
Simple network monitoring (SNMP)
Graphical reporting
Kernel-level profiling
Queuing theory
Compensating for physical disk characteristics
Reducing disk visit count
Processes and the scheduler
Kernel timing and process latency
Memory addressing and allocation
Memory caches
Memory reclamation
€3.740
Klassikaal
max 16