Opleidingen

Opleiding: Create and manage journeys with Dynamics 365 Customer Insights (MB-7005) [M-MB7005]

OVERVIEW

In this learning path, you practice building journeys using Dynamics 365 Customer Insights. The skills validated include creating marketing assets like emails, creating a segment, creating a journey, adding elements to a journey, and publishing the journey.

CONTENT

Create emails in Dynamics 365 Customer Insights - Journeys

This module covers emails, assets, and personalization in the real-time work area of Dynamics 365 Customer Insights - Journeys.

  • Introduction
  • Manage assets
  • Create marketing emails
  • Personalize content
  • Use brand profiles
  • Use Copilot to generate email content ideas
  • Style emails with AI-assisted themes
  • Create content blocks
  • Preview and test emails
  • Check your message for errors and publish
  • Send emails without building a journey
  • Edit a live email
  • Prevent sending emails to duplicated email addresses
  • Check your knowledge
  • Summary

Build journeys with Dynamics 365 Customer Insights - Journeys

This module covers segments, triggers, and journeys within the real-time work area of Dynamics 365 Customer Insights - Journeys.

  • Introduction
  • Create and manage segments
  • Work with triggers
  • Create a journey
  • Add messages to the journey
  • Add activities to the journey
  • Add other elements to the journey
  • Publish journeys
  • Check your knowledge
  • Summary

Guided project - Create and manage journeys with Dynamics 365 Customer Insights

In this module, practice building journeys in Customer Insights, including creating assets, building a segment, and creating a segment-based or trigger-based journey. This lab offers interactive practice with real-world scenarios for business-specific challenges.

  • Introduction
  • Prepare for the guided project
  • Exercise - Create emails
  • Exercise - Create a segment
  • Exercise - Create a segment-based journey
  • Exercise - Create a trigger-based journey
  • Knowledge check
  • Summary
Meer...
€695
ex. BTW
Aangeboden door
Global Knowledge Network Netherlands B.V.
Onderwerp
Customer Data Marketing (Customer Insight)
Insights Discovery
Microsoft Dynamics AX (ERP)
Niveau
Looptijd
1 dag
Taal
nl
Type product
cursus
Lesvorm
Klassikaal
Aantal deelnemers
Max: 16
Tijdstip
Overdag
Tijden en locaties
Eindhoven (Evoluon Noord Brabantlaan 1)
wo 27 aug. 2025
VIRTUAL TRAINING CENTER
wo 27 aug. 2025
VIRTUAL TRAINING CENTRE
wo 27 aug. 2025
Nieuwegein (Iepenhoeve 5)
do 11 sep. 2025
VIRTUAL TRAINING CENTRE
do 11 sep. 2025
Amsterdam ARISTO (Teleportboulevard 100)
ma 17 nov. 2025
VIRTUAL TRAINING CENTER
ma 17 nov. 2025
VIRTUAL TRAINING CENTRE
ma 17 nov. 2025
Nieuwegein (Iepenhoeve 5)
ma 15 dec. 2025
VIRTUAL TRAINING CENTRE
ma 15 dec. 2025
VIRTUAL TRAINING CENTER
do 29 jan. 2026
VIRTUAL TRAINING CENTER
do 5 feb. 2026
Eindhoven (Evoluon Noord Brabantlaan 1)
do 5 mrt. 2026
VIRTUAL TRAINING CENTRE
do 5 mrt. 2026
VIRTUAL TRAINING CENTER
do 2 apr. 2026
VIRTUAL TRAINING CENTER
do 28 mei 2026
Groningen/Paterswolde (Groningerweg 19)
do 18 jun. 2026
VIRTUAL TRAINING CENTRE
do 18 jun. 2026
VIRTUAL TRAINING CENTER
do 23 jul. 2026
VIRTUAL TRAINING CENTER
do 27 aug. 2026
Amsterdam ARISTO (Teleportboulevard 100)
do 10 sep. 2026
VIRTUAL TRAINING CENTRE
do 10 sep. 2026
VIRTUAL TRAINING CENTER
do 8 okt. 2026
VIRTUAL TRAINING CENTER
ma 30 nov. 2026
VIRTUAL TRAINING CENTRE
do 17 dec. 2026
Zoetermeer (Kinderen v Versteegplein 18)
do 17 dec. 2026
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VOI
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