Opleiding: Training Efficient Communication (English)
General Information
Communication is inextricably linked to the work of engineers. Projects are becoming more complex and project teams are getting bigger. Engineers often sit around the table with the customer or supplier.
Course content
For a pleasant collaboration, as a technical professional you must convey your message clearly, convincingly and effectively. And that is exactly what you will learn during this training. The Effective Communication training takes one day and is focused on daily practice. We train you to achieve your communication goals, tailored to your situation.
Target group
Who has never lost time due to misunderstanding? Which company has never missed a customer due to confusion? And in which department has duplicate work never been done because information has not been properly transmitted or has not been listened to properly? This training is relevant for every technical professional!
Lesson Program
The program
Gain insight into your own communication: what goes well, what could be better
Get more return from your communication with colleagues or customers
Use your personal image to support your message
Communicate your message effectively, tailored to your target group
Use effective query techniques to retrieve the correct information
Achieve more by listening and observing effectively
Learn to use and receive feedback effectively
Get a handle on how to deal with difficult situations, blame and resistance
