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Create agents in Microsoft Copilot Studio (PL-7008)
Utrecht
ma 13 apr. 2026
Course Content
Build an initial copilot with Microsoft Copilot Studio
Manage topics in Microsoft Copilot Studio
Work with entities and variables in Microsoft Copilot Studio
Enhance Microsoft Copilot Studio copilots
Create a copilot with Microsoft Copilot Studio and Dataverse for Teams
Guided Project - Create copilots with Microsoft Copilot Studio
Prerequisites
Candidates for this credential should be familiar with data modeling concepts in Microsoft Dataverse and with Copilot Studio.
Gedetailleerde cursusinhoud
Module 1
This module describes how to create agents by using Microsoft Copilot Studio.
Module 2
This module introduces you to the basic principles of topics such as trigger phrases and conversation paths and how to create them.
Module 3
Microsoft Copilot Studio allows organizations to quickly create agents based on business scenarios their customers and employees can easily interact with as needed. Items like topics can be easily created by subject matter experts with no coding required, to create intelligent conversation paths to help guide individuals down as they interact with the agents. The agent authoring functionality provided by Microsoft Copilot Studio provides a great starting point for organizations to build intelligent agents.
Module 4
Many times, you might need to leverage or integrate other technologies for your agent to provide the experience you want. This module examines some of the methods that you can use to enhance your Microsoft Copilot Studio agents such as leveraging Power Automate flow to add actions, and transferring conversations from an agent to Omnichannel for Customer Service.
Module 5
Employees who have quick access to information make better decisions, reduce errors, and save money. Agents create a personalized experience that simplifies how employees get information. Microsoft Copilot Studio and Dataverse for Teams create intelligent agents to quickly respond to employee needs without building high-code solutions.
Module 6
This module describes how to create agents by using Microsoft Copilot Studio. Microsoft Copilot Studio is a new feature that you can use to create agents by using natural language. It uses the power of GPT-3 to generate topics, trigger phrases, and responses for your agent. This module also briefly covers how to use the Conversation Booster feature to improve your agent responses.
€695
Klassikaal
max 20
Work smarter with AI (AI-3025) Online
Online Training
vr 30 jan. 2026
en 1 andere data
Course Content
Work smarter with AI using Microsoft Copilot
Microsoft Copilot is an AI-powered assistant that you can use for personal projects and work.
Introduction
What is Microsoft Copilot?
What can Microsoft Copilot do?
How does Microsoft Copilot work?
Use effective prompts
Exercise - Explore Microsoft Copilot
Knowledge check
Summary
Prerequisites
Familiarity with Microsoft productivity applications, like Word, Excel, Outlook, and PowerPoint.
€695
Klassikaal
max 20
Work smarter with AI (AI-3025)
Course Content
Work smarter with AI using Microsoft Copilot
Microsoft Copilot is an AI-powered assistant that you can use for personal projects and work.
Introduction
What is Microsoft Copilot?
What can Microsoft Copilot do?
How does Microsoft Copilot work?
Use effective prompts
Exercise - Explore Microsoft Copilot
Knowledge check
Summary
Prerequisites
Familiarity with Microsoft productivity applications, like Word, Excel, Outlook, and PowerPoint.
€695
Klassikaal
max 20
Implement knowledge mining with Azure AI Search (AI-3022)
Course Content
Create an Azure AI Search solution
Create a custom skill for Azure AI Search
Create a knowledge store with Azure AI Search
Implement advanced search features in Azure AI Search
Search data outside the Azure platform in Azure AI Search using Azure Data Factory
Maintain an Azure AI Search solution
Perform search reranking with semantic ranking in Azure AI Search
Perform vector search and retrieval in Azure AI Search
Prerequisites
Familiarity with Microsoft Azure
Application development experience with C# or Python
€695
Klassikaal
max 20
Defend against cyberthreats with Microsoft Defender XDR (SC-5004) Online
Online Training
vr 6 feb. 2026
Course Content
Mitigate incidents using Microsoft Defender
Learn how the Microsoft Defender portal provides a unified view of incidents from the Microsoft Defender family of products.
Introduction
Use the Microsoft Defender portal
Manage incidents
Investigate incidents
Manage and investigate alerts
Manage automated investigations
Use the action center
Explore advanced hunting
Investigate Microsoft Entra sign-in logs
Understand Microsoft Secure Score
Analyze threat analytics
Analyze reports
Configure the Microsoft Defender portal
Knowledge check
Summary and resources
Deploy the Microsoft Defender for Endpoint environment
Learn how to deploy the Microsoft Defender for Endpoint environment, including onboarding devices and configuring security.
Introduction
Create your environment
Understand operating systems compatibility and features
Onboard devices
Manage access
Create and manage roles for role-based access control
Configure device groups
Configure environment advanced features
Knowledge check
Summary and resources
Configure for alerts and detections in Microsoft Defender for Endpoint
Learn how to configure settings to manage alerts and notifications. You'll also learn to enable indicators as part of the detection process.
Introduction
Configure advanced features
Configure alert notifications
Manage alert suppression
Manage indicators
Knowledge check
Summary and resources
Configure and manage automation using Microsoft Defender for Endpoint
Learn how to configure automation in Microsoft Defender for Endpoint by managing environmental settings.
Introduction
Configure advanced features
Manage automation upload and folder settings
Configure automated investigation and remediation capabilities
Block at risk devices
Knowledge check
Summary and resources
Perform device investigations in Microsoft Defender for Endpoint
Microsoft Defender for Endpoint provides detailed device information, including forensics information. Learn about information available to you through Microsoft Defender for Endpoint that aids in your investigations.
Introduction
Use the device inventory list
Investigate the device
Use behavioral blocking
Detect devices with device discovery
Knowledge check
Summary and resources
Defend against Cyberthreats with Microsoft Defender XDR lab exercises
In this module, you learned how to configure Microsoft Defender XDR, deploy Microsoft Defender for Endpoint, and onboard devices. You also configured policies, mitigated threats and responded to incidents with Defender XDR.
Introduction
Configure the Microsoft Defender XDR environment
Deploy Microsoft Defender for Endpoint
Mitigate Attacks with Microsoft Defender for Endpoint
Summary
Prerequisites
Experience using the Microsoft Defender portal
Basic understanding of Microsoft Defender for Endpoint
Basic understanding of Microsoft Sentinel
Experience using Kusto Query Language (KQL) in Microsoft Sentinel
You'll need to have access to a Microsoft 365 E5 Tenant with a Microsoft Defender for Endpoint P2 license to perform the exercises.
€690
Klassikaal
max 20
Defend against cyberthreats with Microsoft Defender XDR (SC-5004)
Utrecht
vr 6 feb. 2026
Course Content
Mitigate incidents using Microsoft Defender
Learn how the Microsoft Defender portal provides a unified view of incidents from the Microsoft Defender family of products.
Introduction
Use the Microsoft Defender portal
Manage incidents
Investigate incidents
Manage and investigate alerts
Manage automated investigations
Use the action center
Explore advanced hunting
Investigate Microsoft Entra sign-in logs
Understand Microsoft Secure Score
Analyze threat analytics
Analyze reports
Configure the Microsoft Defender portal
Knowledge check
Summary and resources
Deploy the Microsoft Defender for Endpoint environment
Learn how to deploy the Microsoft Defender for Endpoint environment, including onboarding devices and configuring security.
Introduction
Create your environment
Understand operating systems compatibility and features
Onboard devices
Manage access
Create and manage roles for role-based access control
Configure device groups
Configure environment advanced features
Knowledge check
Summary and resources
Configure for alerts and detections in Microsoft Defender for Endpoint
Learn how to configure settings to manage alerts and notifications. You'll also learn to enable indicators as part of the detection process.
Introduction
Configure advanced features
Configure alert notifications
Manage alert suppression
Manage indicators
Knowledge check
Summary and resources
Configure and manage automation using Microsoft Defender for Endpoint
Learn how to configure automation in Microsoft Defender for Endpoint by managing environmental settings.
Introduction
Configure advanced features
Manage automation upload and folder settings
Configure automated investigation and remediation capabilities
Block at risk devices
Knowledge check
Summary and resources
Perform device investigations in Microsoft Defender for Endpoint
Microsoft Defender for Endpoint provides detailed device information, including forensics information. Learn about information available to you through Microsoft Defender for Endpoint that aids in your investigations.
Introduction
Use the device inventory list
Investigate the device
Use behavioral blocking
Detect devices with device discovery
Knowledge check
Summary and resources
Defend against Cyberthreats with Microsoft Defender XDR lab exercises
In this module, you learned how to configure Microsoft Defender XDR, deploy Microsoft Defender for Endpoint, and onboard devices. You also configured policies, mitigated threats and responded to incidents with Defender XDR.
Introduction
Configure the Microsoft Defender XDR environment
Deploy Microsoft Defender for Endpoint
Mitigate Attacks with Microsoft Defender for Endpoint
Summary
Prerequisites
Experience using the Microsoft Defender portal
Basic understanding of Microsoft Defender for Endpoint
Basic understanding of Microsoft Sentinel
Experience using Kusto Query Language (KQL) in Microsoft Sentinel
You'll need to have access to a Microsoft 365 E5 Tenant with a Microsoft Defender for Endpoint P2 license to perform the exercises.
€690
Klassikaal
max 20
Draft, analyze, and present with Microsoft 365 Copilot (MS-4018)
Prerequisites
Students should have basic functional experience with Microsoft 365 services.
Who Should Attend
Administrators
Business User
Functional Consultant
Solution Architect
Technology Manager
Gedetailleerde cursusinhoud
Introduction to Microsoft 365 Copilot
Build effective presentation with AI
Draft impactful documents using AI
Make your meetings more productive with AI
Uncover new data insights with AI
From inbox to impact: Improve your email workflows with AI
Unlock productivity and unleash creativity with AI powered chat
€695
Klassikaal
max 20
Develop AI agents on Azure (AI-3026)
Course Content
Fundamentals of AI agents on Azure
AI agents represent the next generation of intelligent applications. Learn how they can be developed and used on Microsoft Azure.
Introduction
What are AI agents?
Options for agent development
Azure AI Agent Service
Exercise - Explore AI Agent development
Module assessment
Summary
Develop an AI agent with Azure AI Agent Service
This module provides engineers with the skills to begin building agents with Azure AI Agent Service.
Introduction
What is an AI agent
How to use Azure AI Agent Service
Develop agents with the Azure AI Agent Service
Exercise - Build an AI agent
Module assessment
Summary
Integrate custom tools into your agent
Built-in tools are useful, but they may not meet all your needs. In this module, learn how to extend the capabilities of your agent by integrating custom tools for your agent to use.
Introduction
Why use custom tools
Options for implementing custom tools
How to integrate custom tools
Exercise - Build an agent with custom tools
Module assessment
Summary
Develop an AI agent with Semantic Kernel
This module provides engineers with the skills to begin building Azure AI Agent Service agents with Semantic Kernel.
Introduction
Understand Semantic Kernel AI agents
Create an Azure AI agent with Semantic Kernel
Add plugins to Azure AI agent
Exercise - Develop an Azure AI agent with the Semantic Kernel SDK
Knowledge check
Summary
Orchestrate a multi-agent solution using Semantic Kernel
Learn how to use the Semantic Kernel SDK to develop your own AI agents that can collaborate for a multi-agent solution.
Introduction
Understand the Semantic Kernel Agent Framework
Create an agent group chat
Design an agent selection strategy
Define a chat termination strategy
Exercise - Develop a multi-agent solution
Knowledge check
Summary
Prerequisites
Before starting this module, you should be familiar with fundamental AI concepts and services in Azure. Consider completing the Get started with artificial intelligence learning path first.
€695
Klassikaal
max 20
Implementing Cisco Contact Center Enterprise Chat & Email (CCECE)
Prerequisites
Before taking this course, student should have:
Strong knowledge of computer networking components: Windows A/D, SQL
Strong understanding of IP networks
Advanced experience administering Cisco Packaged Contact Center Enterprise
Experience deploying Cisco Packaged Contact Center Enterprise
Who Should Attend
Deployment engineers
Gedetailleerde cursusinhoud
Deploying Cisco Enterprise Chat and Email
ECE General administration
Cisco ECE Email administration
Cisco ECE Chat administration
Cisco Enterprise Chat and Email features
€3.295
Klassikaal
max 20
Introduction to Microsoft 365 and AI administration (AB-900T00)
Course Content
Explore Microsoft 365 security foundations
Introduction to Microsoft 365 core services and admin controls
Protect and govern Microsoft 365 data
Explore Microsoft 365 Copilot and agents
Perform basic administrative tasks for Microsoft 365 Copilot
Perform basic administrative tasks for Microsoft 365 Copilot agents
Who Should Attend
This course is designed for beginning-level technical IT/Pros and novice administrators seeking foundational understanding of Microsoft 365 services and Microsoft 365 Copilot. Learners are introduced to the essential components, concepts, and capabilities they need to utilize and manage Microsoft 365, Copilot, and agents without requiring prior hands-on experience.
€695
Klassikaal
max 20