Opleidingen
68.894
resultaten
IoT in 4G and 5G in and Hour
CONTENTS
This course presents the overview of Machine-Type Communication (MTC) features for the Cellular Internet of Things (CIoT) as specified by 3GPP for 4G and 5G networks. It briefly describes selected enhancements for the radio and core network, new radio technologies like LTE-M and NB-IoT, and other related topics. The focus is on Massive IoT features. This overview focuses on technical aspects of IoT communication enhancements in 3GPP networks.
PREREQUISITES
Understanding the technical enhancements for Cellular IoT requires general understanding of 4G and 5G network architecture and procedures. Attending Apis “LTE System Overview” and “5G System Overview” courses will allow the participants to fully benefit from this course.
NOTE: This course is not delivered with the FoldOut methodology.
Introduction
Humans vs devices: comparison of requirements and IoT specific aspect
IoT technology landscape: local and wide-area networks
3GPP mobile IoT landscape: LPWA technologies in 3GPP networks
Selected 3GPP MTC Enhancements
Overview of power consuming activities in UE
4G PSM and 5G MICO
eDRX and WUS
Control Plane CIoT EPS and 5GS Optimization
User Plane CIoT EPS and 5GS Optimization
Overview of Unified Access Control in 4G and 5G
Coverage Enhancements: levels, modes, parameters
PUR – Preconfigured Uplink Resources for periodic UE communication
NB-IoT operation modes and multi-carrier NB-IoT
NB-IoT low-cost features and unsupported services
Functionality of Exposure Functions in EPC and 5GC
High-level overview of configuration of monitoring events
Data Transport Options – EPC and 5GC
Non-IP Data Delivery without User Plane nodes
Concept of High-Latency Communication
Overview of Dedicated Core Networks in 4G and Network Slicing in 5G
List of UE authentication and authorization options in 4G and 5G
€95
E-Learning
max 1
IMS for VoLTE in Half a Day
CONTENTS
This course presents the IMS technology as used for handling the multimedia telephony service in 4G, as specified in GSMA and the 3GPP standards.
The course presents the UE and network features and definitions that guarantee establishment, handling, and service continuity for the telephony service over LTE. Basic set of features for VoLTE service as defined in the GSMA IR.92 for the UEs, 4G/LTE and IMS is discussed.
PREREQUISITES
Technical knowledge of the mobile telecom systems is crucial.
Attending the Apis' half-day “LTE/4G” and “IMS Architecture” courses, or having the equivalent knowledge will allow the participants to benefit fully from the course.
Note: This course is not delivered with the FoldOut methodology.
VoLTE UE
Requirements on VoLTE-compatible UEs
UE Identification in IMS: IMPU, IMPI with ISIM/USIM options
UE as a SIP UA
VoLTE-specific procedures in the UE: LTE Attach, PDN Connection Establishment, IMS Registration, VoLTE Session Setup
E-UTRA (LTE) as an IMS IP-CAN
Requirements on the E-UTRA network for voice connections
QoS guarantees to set up resources for SIP Signaling on Default EPS Bearer and for the voice samples on Dedicated EPS Bearer
Resource description in EPS, QCI
Routing options: Local Breakout, Home Routed traffic
CSFB as a pre-IMS call continuity feature
VoLTE-specific procedures and basic parameters in the EPS: LTE Attach, PDN Connection Establishment to IMS
IMS as the control platform
Summary of the IMS functionalities
EPS/LTE as one of the Access Networks that can act as IMS IP-CANs
Untrusted WiFi as one of the Access Networks that can act as IMS IP-CANs
Multimedia Telephony as one of the possible services handled by IMS
MMtel Subscription in IMS: IMS Service Profile for VoLTE, including initial Filter Criteria
IMS Application Servers for VoLTE: TAS, SCC AS
Policy and Charging Control with PCRF as a Policy Manager
VoLTE-specific procedures and basic parameters in IMS: IMS Registration for MMtel, VoLTE Session setup, SRVCC
Supplementary Services handling
Interworking between IMS and legacy CS: IMS breakout/break-in
SMS over IMS
€195
E-Learning
max 2
IMS Architecture
CONTENTS
This course presents the architecture and functionalities of the IP Multimedia Subsystem (IMS) as defined in the 3GPP standards.
IMS as a generic platform designed to control and handle a variety of services accessible over several possible access networks is explained. The course shortly introduces the different possible IP Connectivity Access Networks (IP-CANs) that IMS can handle, but is mainly access-agnostic. There is a definite focus on the mobile access option from the 3GPP standards - mainly 4G and 5G – with mainly the telephony (VoLTE/Vo5G) service used as an example.
The course presents the benefits of deploying IMS control: service availability and subscription verification, session handling, security, charging. Session establishment, modification, and release, together with the policy management for resources within the used IP-CAN are discussed. Mobility-related and roaming considerations for mobile/nomadic devices are also presented.
PREREQUISITES
General technical knowledge of the fixed and mobile telecommunication technology is beneficial.
NOTE: This course is not delivered with the FoldOut methodology.
IMS Architecture
Roles and functions of IMS Core, Policy Manager (PM), Subscription Database (SD)
Role and functions of the different types of Call Session Control Functions (CSCF): Proxy CSCF, Interrogating CSCF, Serving CSCF
Interaction with non-IMS networks: roles and functions of Signaling Gateway (SG), Border Gateway (BGW), Media Gateway (MGW), Breakout Gateway Control Function (BGCF), Media Gateway Control Function (MGCF)
User Equipment (UE) and Application Server (AS) as Application endpoints
Basic IMS connectivity scenarios: UE ↔ AS, AS ↔ AS, IMS ↔ non-IMS user
Responsibilities of IMS Core functions in roaming scenarios
IMS Procedures
IMS Subscription identification: IMS Public User Id (IMPU), IMS Private User ID (IMPI)
Service handling settings: Service Profile, initial Filter Criteria
IMS Signalling: Session Initiation Protocol (SIP), Diameter and HTTP protocols
Basic IMS traffic cases: IMS Registration, Originating and Terminating Session Setup
Establishment of User Plane resources with the support of the Policy Manager
Policy Management in IMS
Policy and Charging Control in IMS, PCC
Roles of the Policy Manager, especially the Policy and Charging Rules Function (PCRF) and Policy Control Function (PCF), including the division into Home and Visited network responsibilities in roaming scenarios
Quality of Service Class Identifier (QCI) and 5G Quality of Service Identifier (5QI) values for resource definition in 4G and 5G as the IP-CAN
IMS Security
Security procedures for UE authentication and authorization: IPCAN security, 5G slice security, IMS security,
IMS Authorization and Key Agreement (AKA) as the IMS access security
€195
E-Learning
max 3
IMS Signalling for VoLTE
CONTENTS
This course presents the VoLTE/SRVCC signalling for the voice service. It is designed for participants that will work with traces from the IMS/VoLTE networks.
The EPS and IMS network architecture and procedures for the voice service in VoLTE solution will be presented, on a level allowing understanding and analyzing SIP and Diameter traces from a VoLTE environment. The course includes EPS procedures supporting IMS voice over PS domain, detailed IMS signalling scenarios with traces of selected messages, enhanced SRVCC description, etc. Some 5G interworking topics are briefly mentioned.
PREREQUISITES
Knowledge of the IMS network architecture is assumed, as well as a general understanding of signalling principles in telecom networks. Attending Apis “VoLTE – Voice over LTE” course prior to this event, or having the equivalent knowledge, is necessary.
IMS Architecture
3GPP and GSM Association: history of IMS standardisation
IMS subscription: Service Profile and Filter Criteria
IMS identities: IMPI, IMPU, GRUU, ICSI
Roles of basic core IMS nodes: P-CSCF, I-CSCF, S-CSCF, SLF, HSS/UPSF and AS
IMS breakout: BGCF, MGCF, MGW
Roles of IMS nodes for additional user plane handling functions: IMS-ALG/IMS-AGW, IBCF/TrGW, MRFC/MRFP, ATCF/ATGW
SIP addressing and routing functions, SIP and tel URI identifiers, SIP nodes, SIP messages and responses
Diameter addressing and routing functions, Diameter applications, Diameter messages
EPS for VoLTE
Life cycle of a UE in a VoLTE environment: power-up sequence, LTE Attach, PDN Connection Establishment, IMS Registration, Invitation, SRVCC
Selected requirements on UE, the LTE and the IMS nodes
VoLTE-specific parameters in HSS
Identities used for call anchoring and for SRVCC: STN-SR, ATU-STI, C-MSISDN
Functionalities and usage of TAS and SCC AS
UE idle mode procedures
Registration for CS fallback
VoLTE-specific parameters and settings at LTE Attach and PDN Connection Setup
APN and QoS recommendations for Default Bearers
Roaming: local breakout and home-routed traffic
VoWiFi Architecture with Untrusted Access
VoLTE procedures
IMS Registration: different cases, involved IMS nodes, EPS parameters for bearer(s) and SRVCC, SIP extensions in VoLTE
IMS Access Network Security: SIP extensions for Authentication and Key Agreement and IPsec
The Registration traffic case with analysis of a trace
Subscription to registration events and notification procedure
IMS invitation: IMS session setup, involved IMS nodes, SIP extensions in VoLTE
Service handling in IMS: TAS and Supplementary Services handling
Originating and Terminating Access Domain Selection for voice call delivery: PS vs CS
Session anchoring in ATCF/ATGW for enhanced SRVCC
The IMS session setup traffic case with analysis of a trace
Abandoning of the call and call forwarding scenarios
Protocol interworking in breakout-to-CS cases
Brief overview of IMS call handling in 5G system, EPS fallback and RAT fallback
UE with or without ISIM on UICC, derivation of IMS parameters from USIM data
SMS handling options for IMS registered UEs, SMS signaling flow with IP-SM-GW
Single Radio Voice Call Continuity (SRVCC)
SRVCC standardization history and overview of possible cases between various access network types
Functions of network elements involved in SRVCC: ATCF/ATGW, SCC AS, enhanced MSC Server
Trigger criteria for SRVCC
SRVCC Access Transfer: SIP extensions at IMS registration and session setup in enhanced SRVCC
The detailed PS-to-CS enhanced SRVCC traffic case from E-UTRAN to UTRAN with PS handover
Brief overview of SRVCC from 5G NR to UTRAN
Integrating CS domain with IMS: MSC Server enhanced for ICS
A birds-eye view of the ICS procedures from the GERAN/UTRAN access
€495
E-Learning
max 4
SIP Advanced
CONTENTS
This course offers an in-depth exploration of the Session Initiation Protocol (SIP)—the core technology behind VoIP and modern IP-based communications. We’ll go far beyond the basics, examining SIP’s architecture, message flows, registration, addressing, and interactions with protocols like SDP and RTP. You’ll learn how SIP enables advanced services such as call routing, mobility, presence, messaging, and security, as well as how it interoperates with legacy telephony and the IMS architecture. Along the way, we’ll cover critical topics like NAT traversal, DNS-based routing, dialog management, extensibility, and troubleshooting with real-world tools. By mastering SIP’s technical details and best practices, you’ll be equipped to design, deploy, and troubleshoot robust, scalable, and secure communication solutions for today’s networks.
TARGET AUDIENCE
This course is designed for technical professionals, engineers, and architects who work with VoIP, unified communications, or telecom networks and want to deepen their expertise in SIP. It is ideal for those who already have a basic understanding of IP networking and telephony, and who are responsible for designing, deploying, integrating, or troubleshooting SIP-based systems. The course is also valuable for developers, solution architects, and support staff working with PBXs, SBCs, IMS, or related infrastructure who require a thorough, practical understanding of advanced SIP concepts and real-world scenarios.
PREREQUISITES
No strict prerequisites are required. However, a solid technical background in IP networking or telecommunications is recommended, and prior exposure to basic SIP or VoIP concepts will help you get the most out of the course.
SIP and VoIP Basics
Why VoIP is needed; basic QoS requirements (delay, jitter, loss)
RTP and RTCP in real-time media transport
Standards landscape for VoIP and SIP
SIP origins, goals, and main components (UA, proxy, registrar, B2BUA)
SIP message syntax, basic call flows, and the need for registration
Addressing and Registration
SIP URIs and numbering schemes (user@domain, phone numbers, etc.)
REGISTER and binding users to one or more contacts
Registration lifetimes, refresh, and updates
PBX registration models and internal addressing
PBX example using a B2BUA
Message Forwarding and Routing
How proxies route SIP requests and responses
Retransmissions, timers, and loop detection
Choosing transports (UDP/TCP/TLS) and using DNS for SIP
Response routing rules and policy routing
Path header and its impact on edge routing
Sessions, Calls and Dialogs
Establishing SIP dialogs and relationship to calls/sessions
Using SDP in the offer/answer model
Dialog state management; early vs confirmed dialogs
Early media and its implications
Session modification (re-INVITE/UPDATE) and Record-Route usage
Transaction Statefulness
Stateless vs transaction-stateful behavior in SIP servers
Client and server transaction models
Forking proxies and parallel branches
Proxy response selection rules
Transaction timers and detailed state machines
Protocol Extensions
How SIP is extended; Require/Supported mechanisms
Caller preferences and callee capabilities
Session timers and session refresh
QoS mechanisms and reliable provisional responses (PRACK)
Using SIP over IPv6
Security
Firewall and NAT problems for SIP signaling and media
NAT types, traversal techniques, and signaling workarounds
Outbound and edge proxy patterns
Securing SIP with TLS, S/MIME, and identity (incl. STIR/SHAKEN)
SRTP and secure media transport
Services and Applications
Building SIP services and improving failure handling
Call control services: REFER, 3PCC, call park/pickup, transfer, GRUU
Presence, events, and SIP-based messaging
Roles of B2BUA and Session Border Controller
Conferencing, SIP applications, and SIP–WebRTC integration
Classic Telephony and SIP
Legacy telephony services and migration to SIP
PSTN interworking: in- and outbound connectivity
Signalling interworking with legacy protocols
IMS architecture at a glance
IMS call example
Summary and Good “BYE”
Recap of major SIP and VoIP concepts
Typical pitfalls and best-practice design patterns
How all components fit together in real deployments
SIP Wireshark ExercisesExercise 1–2 – Registration
Analyze REGISTER flows from different clients and how the registrar is discovered
Compare registration lifetimes, multiple simultaneous contacts, and limit handling
Observe deregistration methods and effects of very short or long expiration times
Exercise 3 – Simple Call
Trace a basic intra-domain call: ports, codec negotiation, and media direction
Compare normal calls with calls to unregistered or unknown users/domains
Inspect SDP offer/answer and how unwanted media streams are rejected
Exercise 4 – Looking into the Details
Follow an inter-domain call and how the Request-URI and ACK evolve on each hop
Study re-INVITEs for hold/resume and changes in SDP and routing
Analyze abnormal terminations (crashed endpoints) and resulting call flows
Exercise 5 – Forking
See when and why proxies fork INVITEs to multiple clients
Examine timers, branch cancellations, and handling of multiple 2xx responses
Identify stateful proxies and differences between branches in headers and behavior
Exercise 6 – Reliable Provisional Responses
Work with 1xx responses that require PRACK and added reliability headers
Follow PRACK routing, early SDP, and their effect on the final 2xx and media setup
Compare client behaviors for hold/resume and how PRACK and CANCEL interact in forked calls
Exercise 7 – Presence
Analyze SUBSCRIBE/NOTIFY flows and event packages for presence
Explore presence documents and how clients signal “available”, “busy”, and “DND”
Look at subscription lifetimes and in- vs out-of-dialog SUBSCRIBE/PUBLISH behavior
Exercise 8 – Instant Messaging
Examine MESSAGE requests and payload formats used for IM
Compare stand-alone MESSAGEs with in-dialog messaging during an active call
Discuss when SIP MESSAGE is appropriate vs richer messaging/file-transfer solutions
Exercise 9 – Security
Analyze authentication for REGISTER and INVITE (401 vs 407 usage)
Inspect how NAT traversal and SIPS/TLS/SRTP are signaled, including mandatory-SRTP cases
Consider size/fragmentation issues from security headers and proper proxy handling
Exercise 10 – Analyzing Call Flows and Routing Logic
Follow calls using number translation and see how many dialed numbers map to one user
Locate where translations appear in signaling and how they change the call flow graph
Explore transfer scenarios and multiple NOTIFYs to understand service logic and status reporting
€495
E-Learning
max 5
SIP Fundamentals
CONTENTS
This two-day course will help you to thoroughly understand all the issues of using and building a Voice over IP Network. We will cover the reasons for using the VoIP technology and we will cover the fundamentals of the signaling protocol SIP. SIP is certainly an extensible protocol but all the details are moved to the course SIP Advanced. Already in this course, you will get the fundamentals a good view of SIP and a good understanding of its possibilities. After this training the students will understand the basic mechanisms of SIP they will also get a good platform for further studies into SIP, such as the course SIP Advanced.
TARGET AUDIENCE
The target group for this course is project managers, IT managers, telecom responsible staff, testers, developers, and implementors. The course is a good platform for people who want to study SIP in more depth than is provided in the SIP Advanced course.
PREREQUISITES
Basic knowledge of data and telecommunication, of the TCP/IP, and of Voice over IP.
EXERCISES
This is a theoretical training with practical exercises.
NOTE: This course is not delivered with the FoldOut methodology.
VoIP Signaling Overview
Brief repetition of VoIP issues
The new concept
Real-time IP
Functional components
The Beginning of SIP
What is SIP
Overview and purpose
History & heritage
SIP – basics
SIP components
SIP proxy
User agent
Location service
DNS
Basic functionality
Methods and responses
Call setup
Registration
Call Details
Proxy
Redirect
More headers
SIP and SDP
Under the Hood
Requests & responses
Options
Forking
Transactions and dialogues
Call routing
Using DNS
Services and Security
Service creation possibilities
SIP CGI and CPL
More SIP methods & headers
3rd party call control
SIP event system
Instant messaging and presence
Classical Telephony Using SIP
Interworking SIP and PSTN
Using phone numbers
Tel URI
ENUM
Telecom signaling and SIP (ISUP)
SIP-T
SIP-I
IP Multimedia Subsystem, IMS
€495
E-Learning
max 6
VoLTE - Voice over LTE
CONTENTS
The Voice over LTE course describes in a comprehensive – yet easily understandable – way how the IMS-based voice service is realized in LTE/EPS networks. The course explains SIP (Session Initiation Protocol), describes the IMS nodes and architecture and how LTE/EPS serves as an IP-CAN (IP Connectivity Access Network) as described in 3GPP specifications and GSMA (GSM Association) documents. The course also outlines the role of Application Servers in IMS, and how IMS interworks with other networks, eg for fixed and mobile traditional circuit switched telephony.
Throughout the course, message-level signaling flows are shown to illustrate various traffic cases, procedures and scenarios.
PREREQUISITES
General knowledge about the architecture, terminology and modes of operation of the GSM/UMTS/EPS networks is highly recommended. Basic knowledge of IP networks and protocol stack is recommended. For required background knowledge, we recommend Apis' LTE System Overview.
3GPP System Overview
2G and 3G radio and core networks
LTE/EPS nodes, architecture and mode of operation
IMS architecture and motivations for IMS
CS and PS voice scenarios
PDN Connection Setup in LTE/EPS
IP-CAN: How the terminal connects to IMS
Different EPS Bearers: Default vs Dedicated Bearer
LTE Attach for IMS
PDN Connection setup to IMS
SIP – Session Initiation Protocol
SIP nodes and network architecture
User Agent, Proxy Server, Registrar and Location Service
SIP Identities
SIP Methods – requests and responses
SDP, RTP and RTCP
SIP Traffic Case
IMS – the IP Multimedia Subsystem
Multimedia over IP using SIP
IMS nodes and architecture
IP-CAN, CSCF (Call Session Control Function), HSS (Home Subscriber Server) and AS (Application Server)
IMS subscriber identities – IMPI and IMPU
Basic IMS traffic cases; Registration and Invitation
€495
E-Learning
max 7
IPv6 Technical
CONTENTS
This course will describe the fundamentals of IPv6 networking. The training is focused on the protocols and mechanisms defined within IPv6 as well as functions affected by IPv6, such as network design and DNS. Theoretical presentations and hands-on will be mixed during the education.
TARGET AUDIENCE
The target group for this course is technical personnel or others who need technical knowledge in the area.
PREREQUISITES
The students are expected to have a basic network understanding equivalent to the course Data Communications Fundamentals, as well as a knowledge in TCP/IP equivalent to the course TCP/IP in Practice.
EXCERCISES
This is a theoretical training with practical exercises.
NOTE: This course is not delivered with the FoldOut methodology.
Introduction
Backround / statistics / history
Address assignment
Overview of differences from IPv4
Addresses
Notation
Prefixes / scope
Link local addresses
Multicasting
Address selection
Networking logic
ICMPv6
NDP
Address configuration
Headers
The IPv6 base header
Optimizations for traffic
Extension headers
Impact
Affected layers
DHCPv6 & DNS
Software development
Security
Transition
IPv4 and IPv6 interoperability
The provider view
Current solutions in the market
Practical exercises during the course
The IPv6 Address
Address Selection
Address Configuration
Solicited-Node Multicast
Address Resolution
Neighbor Solicitation and Advertisement
SLEEP
Packet Headers
DHCPv6
DNS
Transition
Troubleshooting
€495
E-Learning
max 8
TCP/IP in a Day
CONTENTS
This course aims at filling in all the knowledge gaps for people working in a technical environment where the TCP/IP suite of protocols is used. Frequently modern telecommunications engineers can be experts in higher layer functions and protocols while at the same time missing some of the foundation that TCP/IP provides.
The lectures are placed in an order such that you can view them all in sequence as one consistent course. You may also need to focus more on some topics than others, or maybe you are already an expert in some aspects of TCP/IP. In that case it is possible to just skip to the lectures that interest you the most. You will not need to pass any test to proceed from one topic to the next.
PREREQUISITES
General technical telecommunications knowledge is beneficial but not required.
Note: FoldOuts are not used in this training.
Introduction
The Protocol architecture – What is a stack?
Different protocols in the same message
The Telecom vs the Datacom approach
Ethernet
Why does Ethernet exist?
CSMA (CA and CD)
Hubs vs switches
MAC addresses
LAN/WAN/PAN/GAN
ARP Protocol
The IP Protocol
The main IP functions of IP
Description of the IP header fields
Routers
Addressing
IPv4 address format
Network masks
Default gateways
Network part and local part of addresses
CIDR and slash notation
Public and private IP addresses
Subnetting
IP address assignment, RIR and LIR
NAT/DAMP
VLAN
The function of Virtual LAN
The 802.1q tag format
VLAN tables (ingress/egress)
ICMP
Functions of the ICMP protocol
Echo/echo reply (Ping)
Destination unreachable
Time exceeded
Traceroute
IPv6
IPv4 vs IPv6
IPv6 header format
SLAAC and DHCPv6
IP Routing
Static routing versus dynamic routing
Routing functions
Routers vs. hubs and switches
Routing tables
Routing protocols
RIP
OSPF
BGP
Autonomous Systems (AS)
Multicast
The purpose of multicast
Multicast vs unicast and broadcast
IPv4 multicast addresses
IGMP
QoS in IP Networks
QoS technologies
Latency/Jitter/Throughput
DiffServ (DSCP)
MPLS
Ethernet 802.1p header
800 MOS values
Security
IP security methods
IPSEC
SSL/TLS, HTTPS
Intrusion detection
Encryption and digest authentication
IP in Mobile Networks
IP in 3G (GPRS) – PDP Contexts
IP in 4G (UMTS) – PDN Connections
IP in 5G – PDU Sessions
TCP, UDP, and SCTP protocols
Ports and port numbers
Connection-oriented vs connectionless
Session establishment
Reliability
Sequence number / Acknowledge number
Retransmissions
Sessions and associations
Real-time traffic on an IP media
VoIP signaling
SIP
RTP and RTCP
RTSP
IP Applications
DNS
DHCP
Email, SMTP/POP/IMAP
FTP (file transfer)
Internet Access
What is the Internet?
ISPs
Internet Exchange - IX
The authorities of the Internet
Peering and Transit
International data transport
€380
E-Learning
max 9
Psychologie van het Overtuigen
Beatrix Theater, Utrecht
wo 2 dec. 2026
De allerbeste ideeën om je invloed (flink) te vergroten
Hoe vergroot ik mijn invloed op collega's?
Hoe zet ik een discussie naar mijn hand?
Hoe krijg ik anderen mee in mijn plannen?
Hoe trek ik een prospect over de streep?
Hoe maak ik het anderen makkelijker om 'ja' te zeggen tegen mijn idee?
Op woensdag 2 december 2026 krijg je antwoord op al deze vragen op het - inmiddels iconische - seminar Psychologie van het Overtuigen.
Alle meesterbeïnvloeders samengebracht
Met als internationale headliner de Wonderboy of Influence: Dr. Jonah Berger.
Dr. Jonah Berger
Professor Wharton University, specialist in overtuigingskracht, invloed en taal
Auteur 4 wereldwijde bestsellers: Invisible Influence, Contagious, The Catalyst en Magic Words
Sparringpartner voor topbedrijven als Apple, Google en Nike
Dr. Jonah Berger is een briljant wetenschapper en fenomenaal spreker.
Hij staat samen met de beste sprekers van Nederland op één podium:
Jos Burgers
Jitske Kramer
Remco Claassen
Dominique Schreinemachers
Sharon Kroes
Jeanne Bakker
Dit seminar is in het Nederlands, behalve het onderdeel met Dr. Jonah Berger. Dat is uiteraard in het Engels.
Programma
08:00 Ontvangst en registratie
09:30 Start seminar
Invisible Persuasion
From ‘pushing harder’ to ‘removing barriers’
Easy ways to overcome resistance and reduce friction
Five hidden factors that help you change anything
Dr. Jonah Berger
Slimme sluiproutes in het brein
Hoe breinkennis je een betere beïnvloeder maakt
Zo trek je nee-zeggers over de streep
Jeanne Bakker
Méér invloed op: JOUW TEAM
Teams beïnvloed je anders dan individuele leden
De subtiele werking van wederkerigheid
Jitske Kramer
Beter beïnvloeden in gesprekken
Retorische technieken die werken in élk gesprek
Zo grijp en hou je de regie in een discussie
Sharon Kroes
Méér invloed op: JEZELF
Persoonlijk leiderschap is een vorm van beïnvloeding
Van zelfleiderschap naar sociale slagkracht
Remco Claassen
De Kracht van zelfinzicht
Hoe beïnvloed je gedrag op een positieve manier?
Wat maakt dat mensen écht voor elkaar door het vuur gaan?
Dominique Schreinemachers
Méér invloed op: KLANTEN
Zaaien en oogsten in zakelijke relaties
Van sukkelzinnen tot ABC-tjes
Jos Burgers
17:15 Einde seminar met borrel
Psychologie van het Overtuigen is een seminar van DenkProducties
€995
Klassikaal
max 500
HBO