Opleiding: Basic Training Confidential Counsellor 4-days

Undesirable behavior in an organization leads to higher absenteeism due to illness and therefore high costs. A well-trained confidential counselor can do a lot to prevent or limit this. Accreditation

Every organization is legally obliged to provide a safe working environment for employees. That also means preventing and limiting undesirable behavior. Because undesirable behavior (such as (sexual) intimidation, bullying, aggression, discrimination and unethical behavior) also leads to higher absenteeism due to illness, there is also a clear economic importance. A well-trained confidential counselor can mean a lot in this. For employees a listening ear and someone who can advise and assist, and for the organization someone who advises on how to prevent this undesirable behavior and limit the consequences as much as possible. The role of confidential counselor requires knowledge and communication skills. This training lays a foundation so that the (prospective) confidential counselor can assume this role with confidence. Accreditation guarantees quality and opens the way to certification of you as a confidential counselor.

As our guest you can participate in a free information meeting several times a year. Here you can ask all your questions about the training, get to know our training institute and meet our trainer (s).

Safety comes first

In all our training courses, we

Accredited training for internal and external confidential counselors

- People who want to work as an internal or external confidential counselor;
- professionals who want to increase their understanding and skills in this field;
- confidential counselors who are already functioning, who want to gain a better grasp of the various aspects of the role of confidential counselor.

- You know the core tasks of the confidential counselor and what is required to perform these tasks properly;
- you can identify the various forms of undesirable behavior and integrity matters;
- you know how to support a victim of undesirable behavior and what resources are available to you to do so;
- you know how to provide employees and supervisors with information about undesirable behavior;
- you know how to provide (periodic) feedback to the organization, while maintaining confidentiality;
- you master the required, specific conversation techniques.

Kijk voor een beschrijving van de opleiding in onze brochure (https://www.merlijngroep.nl/?redirect_sf=a0Z3W000000pAPOUA2).

Day 1

09.30 - 10.00 Reception

10.00 - 10.30 Welcome, explanation of the entire program, household matters, introduction to participants

10.30 - 11.15 What are undesirable behavior? What is the impact for victim and organization?

11.15 - 11.30 Break

11.30 - 12.30 Role of confidential counsellor

12.30 - 13.30 lunch

13.30 - 15.00 Communication

15.00 - 15.15 Break

15.15 - 16.30 Position within the organization

16.30 - 17.00 Discussion, time for reflection

Day 2

09.30 - 10.00 Reception

10.00 - 10.15 Introduction to this day and review of block 1

10.15 - 11.15 Your own attitude as a confidential advisor

11.15 - 11.30 Break

11.30 - 12.30 Practice with role plays

12.30 - 13.15 Lunch

13.15 - 14.15 Legal framework

14.15 - 14.45 Conflict theory

14.45 - 15.00 Break

15.00 - 16.15 Role playing

16.15 - 16.45 What solutions are there?

16.30 - 17.00 Discussion, reflection and homework

Day 3

09.30 - 10.00 Reception

10.00 - 10.15 Welcome, look back on day 1 and 2

10.15 - 11.15 Exploration: Integrity and integrity issues

11.15 - 12.00 Professional Integrity of the confidential counselor

12.00 - 13.30 Lunch

13.30 - 14.30 Knowledge test

14.30 - 15.30 House for Whistleblowers Act (Relevant Procedures and Protocols and A possible report; how to act?)

15.30 - 15.45 Break

15.45 - 16.45 Advice and dilemma unravelling, a model

16.45 - 17.00 Discussion and conclusion

Day 4

09.30 - 10.00 Reception

10.00 - 10.15 Welcome, look back on day 1, 2 and 3,

10.15 - 10.45 Annual report and annual report

10.45 - 11.00 Break

11.00 - 12.00 Role playing

12:00 - 13:00 Lunch

13.00 - 14.15 Test

14.15 - 15.30 Role playing

15.30 - 15.45 Break

15.45 - 16.30 Loose ends, certification, recertification training

16.30 - 17.00 Reflection, evaluation

Voor deelname aan deze training is geen specifieke vooropleiding vereist.

- PE: 24 MfN PE, cat. 2