Opleiding: ITIL 4 Specialist: Create Deliver and Support CDS
ITIL 4 Specialist: Create Deliver and Support CDS
The ITIL 4 Specialist: Create Deliver and Support CDS is designed for the candidates whoem want to learn about the integration of the different activities and value streams to Create, Deliver and Support IT enabled services and products, and the compatible methods, practices and tools.
Target audience ITIL 4 Specialist: Create Deliver and Support CDS
- Those whoem are in charge of the end-to-end delivery and responsible for the Digital and IT services and products.
- Individuals that want to continue their ITIL Journey.
- IT Service Managers
Pre-requisite ITIL 4 Managing Professional Specialist: Drive Stakeholder Value
ITIL 4 Foundation certificate
Training duration ITIL 4 Specialist: Create Deliver and Support CDS
3 days
Learning Outcome ITIL 4 Specialist: Create Deliver and Support CDS
- Understand how to plan and build a service value stream to create, deliver and support services
- Know how relevant ITIL practices contribute to creation, delivery and support across the SVS and value streams
- Know how to create, deliver and support services
ITIL 4 Specialist: Create Deliver and Support CDS Examination
Duration:90 minutes
Number of marks: 40 questions. worth 1 mark each and 70% (28 questions) need to be correctly answered
NOTE: Candidates taking the exam in a language that is not their native or working language may be awarded 25% extra time.
Materials permitted: No, this is a closed book exam.
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited.
