Opleiding: EXIN Service Integration and Management (SIAM™) Professional – Including Exam [SIAMP]
OVERVIEW
The EXIN SIAM™ Professional certification, based on the Scopism SIAM BoK version 3, gives you proven, job-ready SIAM expertise that organizations actively look for.
This certification validates that you can handle real-world complexity by integrating multiple service providers, navigating competing priorities, and maintaining control in fast-changing environments.
Be the professional decision-makers trust to successfully manage services, govern suppliers, and deliver measurable business outcomes.
Updated 7/6/2026
OBJECTIVES
This certification equips you to:- Design a SIAM strategy aligned with business goals, sourcing models, and organizational constraints.
- Integrate multiple internal and external service providers into one coherent, business-facing ecosystem.
- Define and operate governance frameworks that drive accountability, transparency, and performance.
- Plan and execute SIAM implementations, including onboarding and offboarding providers with minimal disruption.
- Run, measure, and continuously improve a SIAM ecosystem using meaningful performance insights.
- Manage organizational change across people, processes, and suppliers — not just technology.
AUDIENCE
This certification is designed for professionals who work in or aspire to work in complex service ecosystems, including:
- Service Managers and Service Management Practitioners
- SIAM Consultants and Service Integrators
- Service and Enterprise Architects
- Supplier, Vendor, and Contract Managers
- Business Relationship Managers
- Project, Program, and Transformation Managers
- Professionals responsible for retained capabilities or intelligent client functions
CERTIFICATION
Examination details
- Examination type: Multiple-choice questions
- Number of questions: 40
- Pass mark: 65% (26/40 questions)
- Open book: No. The exam is based on a case study. This case study is provided as an appendix to the exam.
- Notes: No
- Electronic equipment/aides permitted: No
- Exam duration: 90 minutes
The Rules and Regulations for EXIN’s examinations apply to this exam.
CONTENT
1. Discovery & Strategy
1.1 Key elements of a SIAM strategy
1.2 Analysis of the current situation
1.3 Elements of a SIAM governance framework
2. Plan & Build
2.1 Design a detailed SIAM model
2.2 Plan a SIAM implementation
3. Implement
3.1 Different scenarios supporting a SIAM implementation
3.2 Ongoing organizational change management (OCM)
4. Run & Improve
4.1 Operate, assure and improve a SIAM ecosystem
