Opleiding: Commercial Skills
Sharpen your skills at every commercial stage and integrate financial insights into your strategies during this MK Leads training!
Do you want to get the most out of your conversations with (potential) customers? Are you curious about how to build a strong relationship and increase the favour factor? During this training you will learn how to conduct your conversations in a structured and goal-oriented manner from the first contact to the conclusion of a contract.
The focus in this training is on attuning to your conversation partner and conducting an effective intake interview. How to achieve a good first contact with the customer and how to build a good relationship. You gain more insight into your personal commercial style and learn to handle difficult reactions, such as criticism and resistance, effectively. In short, you lay a solid foundation for more effective commercial communication.
