Opleiding: Training Crucial Conversations for Accountability
The vision of “Crucial Conversations® for holding people accountable”Perhaps you recognise this situation: as a manager, you have made clear agreements with your employee and had good discussions about them. Yet these agreements are regularly not being met. What else can you do? There is clearly a gap between expectations and actual performance. Although it may seem that this person “does not want to understand”, there could be numerous reasons for this. This training course on holding people accountable teaches you to analyse the situation properly and help the other person to bridge this gap.Holding employees accountable is the basis for good management performance, both in performance review discussions and in day-to-day work. When managers develop their skills to hold employees accountable in a constructive manner, it also increases trust, efficiency, commitment and more. This training course on accountability provides managers with a practical model with nine powerful skills to positively influence the underperformance of their employees.
