Opleiding: Microsoft 365 Copilot: Putting AI Agents to Work as New Colleagues

Learn how to evaluate, design, implement and justify AI agents for your organization in a hands-on workshop.

AI agents promise efficiency and automation — but which processes are actually suitable, and how do you design an agent that is safe, cost-effective, and aligned with your goals?
This workshop guides mixed teams (business, IT, and management) through a structured three-canvas methodology — the AI-Agent Implementation Toolkit — to decide whether an agent makes sense for a given process, and if so, to design it concretely.
The workshop is structured around three canvases:
- Score Card: Five "killer questions" to quickly determine whether a process has enough volume, pain, improvement potential, data readiness, and business value to justify an AI agent.
- Agent Vacancy: Write a job posting for your AI agent — defining its responsibilities, required integrations, permissions, boundaries, escalation rules, and monthly "salary" (cost).
- Process Impact Map: Visualize the current process step by step, map where the agent takes over, and calculate the impact on throughput time, human effort, and your primary KPI.

Each canvas ends with a structured decision: GO, EXPLORE, or NO-GO — including a concrete ROI calculation and payback period.
The workshop deliberatel…