Opleiding: CompTIA A+ (English)
Lesmethode :
Persoonlijk begeleid
Algemeen :
In the 5-day CompTIA A+ course, you will learn the skills that every IT support professional needs: working with hardware and networks, managing operating systems and applying security measures. This will give you a solid foundation for positions such as help desk employee or IT support specialist. The course also prepares you for the official 220-1201 (Core 1) and 220-1202 (Core 2) exams.
The first part (220-1201) covers topics such as mobile devices (installation and synchronisation), networking with TCP/IP, Wi-Fi and SOHO configurations, hardware components such as RAM, CPU, storage and cables, as well as virtualisation and the cloud. Troubleshooting hardware and network problems is also covered in detail.
The second part (220-1202) focuses on operating systems, including Windows, macOS and Linux, and also covers security, software troubleshooting and operational procedures such as change management, documentation and backup.
Doel :
After completing this course, you will be able to independently install, configure and maintain hardware, networks, operating systems and security measures. You will be ready to obtain CompTIA A+ certification by taking the Core 1 (220-1201) and Core 2 (220-1202) exams. Please note that in addition to the course, self-study is also required to fully prepare for the exams.
Doelgroep :
This course is for starting IT support staff, help desk technicians, desktop support staff, or anyone who wants to transition to an IT support role with a solid technical foundation.
Voorkennis :
There is no prior knowledge required.
Onderwerpen :
- A+ Core 1 (220-1201)
+nbsp;+nbsp;+nbsp;- Mobile devices
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Hardware setup: installing components like batteries, cameras, and Wi-Fi antennas.
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Accessory options: configuring USB, Bluetooth, NFC, and docking stations.
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Network setup: configuring Wi-Fi, Bluetooth, cellular data, and synchronization settings.
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Troubleshooting: identifying and fixing hardware and connectivity issues.
+nbsp;+nbsp;+nbsp;- Networking
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Protocols and ports: learning about networking protocols, ports, and wireless technologies.
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- SOHO networks: setting up small office/home office networks, including IP addressing and VPNs.
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Networking tools: troubleshooting with crimpers, cable testers, and Wi-Fi analyzers.
+nbsp;+nbsp;+nbsp;- Hardware
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Component installation: setting up RAM, CPUs, and storage devices.
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Cables and connectors: working with HDMI, Ethernet, and USB cables.
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Peripheral devices: installing and maintaining printers, scanners, and other peripherals.
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Motherboards and power: configuring motherboards, power supplies, and cooling solutions.
+nbsp;+nbsp;+nbsp;- Virtualization and cloud computing
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Virtualization concepts: understanding virtual machines, hypervisors, and desktop virtualization.
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Cloud models: learning about IaaS, SaaS, and PaaS.
+nbsp;+nbsp;+nbsp;- Hardware and network troubleshooting
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Diagnosing issues: identifying and fixing hardware, network, and connectivity problems.
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Troubleshooting tools: using multimeters, cable testers, and loopback plugs.
- A+ Core 2 (220-1202)
+nbsp;+nbsp;+nbsp;- Operating systems
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- OS installation: working with Windows, macOS, Linux, and mobile operating systems.
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Windows tools: managing systems with Task Manager, Command Prompt, and Disk Management.
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- File systems: handling file systems, updates, and OS upgrades.
+nbsp;+nbsp;+nbsp;- Security
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Security measures: using encryption, access controls, and wireless security protocols.
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Malware prevention: detecting, removing, and preventing malware threats.
+nbsp;+nbsp;+nbsp;- Software troubleshooting
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- OS issues: diagnosing and resolving problems with operating systems and applications.
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Mobile troubleshooting: addressing connectivity, app, and performance issues.
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Security concerns: fixing unauthorized access and malware issues.
+nbsp;+nbsp;+nbsp;- Operational procedures
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Documentation: using best practices for system changes and documentation.
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Safety and communication: following safety protocols and communicating effectively.
+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;+nbsp;- Backup and recovery: setting up workstation backups and recovery processes.
