Opleiding: ITIL 4 Specialist IT Asset Management – Exam Included

ITIL Foundation is the most important certificate for IT professionals and employees who want to know more about IT Service Management. Organisations that work according to ITIL use the complete ITIL

The course ITIL 4 Specialist IT Asset Management – Exam Included is structured and aligned around the ITIL framework and the ITIL Practice Guides. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 IT Asset Management publication.
This module focuses on providing the candidates with the understanding of the key concepts, principles, value and challenges of the IT Asset Management practice. It is intended to provide candidates with best practice guidance at both strategic and operational levels on how to maximize value creation, control costs, manage risks, meet regulatory and contractual requirements, and support decision-making about the purchase, re-use, retirement, and disposal of IT assets including their impact on sustainability.
In addition, the ITIL Maturity Model is introduced as a tool to help candidates assess and measure the organization’s capabilities in service management and identify actions on improvement opportunities to develop ITAM capabilities.
After completing this course you should be able to:

understand the key concepts of ITAM;
understand ITAM value